Ecwid is an ecommerce platform that can be integrated with existing websites, social media business pages, blog sites, and mobile apps. It allows users to organize products, customize their storefront, process payments, and manage customer orders. Ecwid doesn’t have many user reviews online, but of the ones we found, they seem to have generally positive ratings. We also compared the most common pricing options for small business owners.
Ecwid Customer Reviews
Summary of Ecwid Customer Reviews
What Ecwid does well:
Users who recommend Ecwid said that the program is intuitive and setting up an online store is very easy. A lot of users also said that the storefront is highly customizable.
What Ecwid does not do well:
Users who left negative reviews of Ecwid said that the system is US-centric which makes it inconvenient to sell to international customers. Some users also said the the storefront could be sleeker.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that Ecwid makes it easy to setup an online shop — they can add products, descriptions, images, and other store-related information with just a few clicks. He shared that you can do “basically anything you can think of.” He also mentioned that they have a very helpful customer service team and that the program is relatively inexpensive — even the premium plans are reasonably priced compared to other platforms.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that Ecwid is designed mainly for US-based users which can be challenging when automatically calculating shipping costs to international locations. He shared that they had to spend a day inputting values from a spreadsheet to automate shipping cost calculations for their webstore because of this limitation. The user also shared that it took awhile for Ecwid to implement a solution for EU-based customers to validate their VAT IDs and to be able to purchase with 0% VAT which caused some issues for them.
Ecwid Reviews From Users Around the Web
Here are a few other resources for finding helpful Ecwid reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: October 3, 2017|
Ecwid has four subscription options ranging from $0 to $99 per month. The main differences between the plans are the number of products that can be sold online, maximum file allowance, software support, integrations, and customer service.
|Number of Products|
|Maximum File Allowance|
|Mobile Point of Sale|
|Android and iOS store management app|
All plans also come with unlimited bandwidth, free starter site, ability to add their Ecwid store to any website, and sell simultaneously on multiple sites.
Ecwid’s subscription pricing are fixed, and the platform doesn’t charge transaction fees for items sold by the vendor.