eFax is an online fax service that allows users to send and receive faxes by email using a computer, tablet or mobile device. It features a free mobile app, electronic signatures, toll-free numbers, and more. In this article, we cover user reviews and pricing. Ready to try eFax? Contact their support team for more information.
What eFax Does Well
Users who gave eFax a positive review like that they can securely send and receive faxed documents from anywhere and at any time. They also commended its customer support team for always providing a fast response.
“It enables having all communications centralized in one control area. It saves a bunch of time from checking fax, phone messages, emails, etc. on different platforms. Everything is intuitive and very few errors are encountered for transcribed messages.”
— Anderson Smith
What eFax Does Not Do Well
Users who gave eFax a negative review complained that the software sometimes works slow and fails to send faxes. They are also unhappy with the file or page size limits on faxes sent through their API.
“The performance for us is very slow. I do not know if this is due to the implementation of the encryption or what, but the faxes are loaded slowly in different browsers and from different PCs. It takes forever to recover your inbox.”
— Maria Belen Rebolledo Sucre
eFax has three paid subscription options: eFax Plus ($16.95/month), eFax Pro ($19.95/month), and eFax Corporate (custom priced). The main difference between the plans is the number of pages a user can send and receive per month. The Plus and Pro plan require a $10 initial setup fee.
*The annual plans are paid in full at the start of the billing cycle.
Ready to try out eFax? Contact their support team for more information.
Top Online Fax Pick from Fit Small Business
Best Online Fax Service – Free and Paid Options — An online fax service allows you to send and receive faxes from your computer or smartphone. In this guide, we compared 3 of the best online fax services: RingCentral Fax, Nextiva vFax, and HelloFax. We also uncovered the best free fax services for sending/receiving occasional faxes.
Check out the list below of some of eFax’s features:
- Free Mobile Fax App
- Toll-Free Numbers
- Local Phone Numbers
- Lifetime Storage
- Electronic Signature
- Third-Party Cloud Storage
How long can a user store received fax?
What file formats are supported by eFax?
Here is a list of some of eFax’s popular integrations: