Egencia is an integrated global travel management software and business travel service provider. It provides users with a self-service dashboard, itinerary tracking, airline and hotel booking, and more. In this article, we covered user reviews. Ready to try Egencia? Request for a demo.
What Egencia Does Well
Users who gave Egencia a positive review cited the convenience of having everything they need for travel arrangements in a single platform.
A user who left a positive review of Egencia on G2 Crowd said that his company is very satisfied with the integrated travel solution, which covers all aspects of their business trips in one application. They mentioned that they enjoy the self-service travel booking capabilities and also shared that they have saved a lot of money by no longer needing additional staff to arrange their travel itinerary for them.
What Egencia Does Not Do Well
Users who gave Egencia a negative review complained about subpar customer support. There are also mixed reviews about the intuitiveness of the program.
A user who left a negative review of Egencia on G2 Crowd said that they’ve had to call customer support a number of times to reschedule flights and that it’s always a long process. They also mentioned another instance when they had to call Egencia to say that their flight was canceled and that Egencia didn’t even know about it.
Egencia’s pricing is not readily available on their website. Subscription costs for similar service providers and software range from $6 to $50+ depending on the type of transaction, agency involvement, logistics, and scale.
Ready to try out Egencia? Request for a demo.
Top Travel Management Software 2019
Check out the list below of some of Egencia’s features:
- Business Traveler Support
- Travel Booking and Planning
- Business Travel Reporting
- Traveler Risk Management
- Supplier Network
- Expense Management
- Executive Traveler Care
Is Egencia accessible via smartphones?
Are users able to download their travel data from Egencia?