Elastic Email is an email marketing software that allows users to create engaging emails and send them via HTTP API or SMTP relay. They have pre-designed templates and an Email Designer feature for users who want to create their own templates. We compiled Elastic Email user reviews from around the web and determined that it has a mix of positive and negative ratings. We also shared its available pricing options.
Summary of User Reviews
What Elastic Email does well:
Users who gave Elastic Email a positive review said that they like the mass mail campaign feature of the software. They also appreciate that they can compare results of one campaign to another. Some users mentioned that the newsletter builder is easy to use.
What Elastic Email does not do well:
Users who gave Elastic Email a negative review said that they dislike that its own emails are sent to their spam folder, that customer service is poor, and that accounts are suspended without any explanation and notice. Many have said that Elastic Email is a scam.
Most Helpful Positive User Review
One user who gave Elastic Email a positive review on G2 Crowd said that it is great for mass outreach as she was able to send newsletters with special offers to all their clients and suppliers. She also likes that assessing campaign results is easy to do, given the informativeness of their reporting system.
Most Helpful Negative User Review
One user who left a review of Elastic Email on Trustpilot said that his account was locked and listed “Under Review.” Upon trying to get the account back, he claims that he was asked for a payment of $150 to reactivate the account. When he tried contacting support, he said he was asked to pay $7 for premium support.
Elastic Email Pricing
Elastic Email offers three subscription plans: Basic ($0/month), Advanced ($150/month), and Premium ($600/month). High volume pricing is available for users who send over 10 million emails per month. The main difference between the plans is the number of emails a user can send in a month.
(maximum of 5,000/day)
Additional cost for an extra 1,000 emails is as follows: Basic ($9¢), Advanced ($6¢), and Premium ($5¢). For the Basic subscription plan, users who exceed the maximum of 5,000 emails/day will be charged $9¢ per 1,000 emails sent.
Elastic Email Features
Check out the list below of some of Elastic Email’s features.
- Mailing List Management
- Event Triggered Email
- Template Management
- Spam Check
- Contact Database
- Multivariate Testing
- Bounce Tracking
- Image Library
Helpful Email Marketing Software Resources
Best Email Marketing Software: Which One is Right for Your Business? — In this guide, you will be able to distinguish which email marketing software is most beneficial for the scale of your business. This guide will give you a good idea on email marketing features, pricing, and recommended software.
21 Email Marketing Statistics That You Should Know — Read about useful statistics that will help your strategy when it comes to email marketing. This covers trends, purchasing decisions, population statistics, among others.
Email Marketing Best Practices – 31 Tips From the Pros — Want to maximize your email marketing software? Read our guide that enumerates email marketing practices that have been proven by the experts.
Elastic Email FAQ
Is there a free trial?
No, but Elastic Email has a free plan which allows users to send up to 150,000 emails per month.
Is a credit card necessary for registering?
No, but users who subscribe to the Basic plan will have to provide their payment option if they exceed 5,000 emails per day.
What payment options does Elastic Email accept?
Elastic Email accepts Visa, Mastercard, PayPal, and American Express.
Elastic Email Overview Video
This video provides an overview on how users can manage their subscriptions using Elastic Email.
When choosing an email marketing software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Elastic Email’s popular integrations: