eMaint is a cloud and mobile-based computerized maintenance management system (CMMS) designed for enterprise level businesses. It lets users track assets, workflow, and inventory for their businesses all over the globe. We compiled user reviews from around the web and determined that eMaint has mainly positive reviews. We also compared the most common pricing options for small business owners.
eMaint Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What eMaint does well:
According to the positive reviews online, users like eMaint’s user interface and useful features. Others mentioned that they like the price of the product. Some users like that they can customize the features and actions with the help of the customer support team.
What eMaint does not do well:
Users who gave eMaint negative reviews online complained that the setup was a bit tedious and that it took a lot of time to get things up and running.
Most Helpful Positive User Review
According to a user who gave eMaint positive feedback on Software Advice, the software provides his company complete customization with the help of their excellent support team. He said that he can ask for minimal customization or as much as he needs.
Most Helpful Negative User Review
According to a user who gave eMaint negative feedback on G2 Crowd, she dislikes the amount of time needed to set up the system. She wishes that she and her team can do the setup on their own because she feels it is more efficient.
Other eMaint User Reviews From Around the Web
Here are a few other resources for finding helpful eMaint customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
*Average ratings as of December 1st, 2017
eMaint has three pricing plans — Team, Professional, and Enterprise. The cost of the plans are $33, $85, and $120 per user per month respectively. The main differences between the plans are the number of users you can add and the inclusion of additional features such as dedicated account management, API access, etc.
All plans include standard CMMS features, unlimited helpdesk support, software updates and upgrades, 24/7 online training, and access to mobile devices.
The Professional includes additional features such as the advanced feature set, dedicated account management, interactive image mapping, automated workflows, work request options, and a Sandbox staging account.
The Enterprise plan has additional features such as unlimited work request user logins, access to web API, a multi-site toolkit, single-sign-on, and an Xcelerate conference account.