Emma is an email marketing platform that allows small business owners to create and send email campaigns to their customers. We compiled Emma user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of top email marketing software, read our email marketing buyer’s guide.
Emma Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that Emma has generally positive ratings. Here’s what we found:
What Emma does well:
Users who gave Emma a positive review said that they are impressed with how easy it is to navigate the platform and use the drag-and-drop functionality even for beginners. A lot of users also liked the features, tutorials, and the company’s excellent customer support.
What Emma does not do well:
Users who gave Emma a negative review said that the account/user setup process should be improved because they find it difficult to add different users to the account. Others claim that the lists/contacts management function should be organized and updated as they find it confusing and clunky.
Most Helpful Positive User Review
One user who gave Emma a positive review on G2 Crowd said that she liked how easy it is to use the platform to create crisp and clean emails. She also finds their generated email reports to be beneficial because of the insights provided.
Most Helpful Negative User Review
One user who gave Emma a negative review on Trust Radius said that it is overwhelming to integrate the data and stats generated in the platform to their CRM. She also claimed that the list functionality is hard to use and confusing. With the difficulties she experienced, she opted to use another software.
Emma User Reviews from Around the Web
Here are a few other resources for finding helpful Emma customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 19, 2017|
Emma provides three packages for businesses with different email marketing needs. Their cheapest package is offered at $89 per month and has basic features. Their next package is priced at $369 and comes with additional subscribers and functions. Their Enterprise package costs $729 per month and has features that high-performing marketing teams need.
|Drag & Drop Email Editor|
|A/B Content Testing|