EngageBay is a sales, support, CRM, and integrated marketing software for small to midsize businesses. Its other features include lead generation tools, live chat, landing page builder, web analytics, and more. In this article, we cover EngageBay reviews and pricing. Ready to get started? Sign up for free.
EngageBay pricing for its All-in-One package is based on a free plan and four paid subscription options: Basic ($8.99/month), Growth ($17.99/month), Pro ($47.99/month), and Custom (custom priced). The main differences between the plans include the limit to contacts, branded emails per month, and file storage, as well as access to premium features.
*A biennial option is available with a 40% discount from the regular price. Annual and biennial plans are paid in full at the start of the billing cycle.
EngageBay also offers standalone Pro Marketing Tools and Pro Sales Tools for growing companies wanting to sustain their growth and scale their business through automation. Both options have the same tiers as the All-in-One package, with prices that range from $0 to $49.99+/user/month. Annual and biennial options are also available for these tools.
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Summary of Positive EngageBay Reviews
Users who gave EngageBay a positive review are happy that it is user-friendly and customizable as well. They also appreciate its robust set of features that fits well with their requirements. They noted as well that it has a very responsive support team.
One user who gave EngageBay a positive review on Capterra said that the software is straightforward to use. He particularly liked its landing page builder, sales pipeline, customer relationship management tool (CRM), and HTML email builder, saying these features helped simplified workflow. Lastly, he mentioned that he is happy that it is inexpensive and fit for a small business’ budget.
Summary of Negative EngageBay Reviews
As of the date this article was written (May 27, 2019), there are very few negative EngageBay reviews. Some users wished though for more third-party integrations. They also want glitches in sequences and email marketing automation to be fixed.
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Check out the list below of some of EngageBay’s features:
- Marketing automation
- Email marketing
- Lead generation tools
- Live chat and help desk
- Landing page builder
- Web analytics
- And more
What are some of the user support services that EngageBay provides?
EngageBay maintains a blog, which also includes FAQs and customer support, to help users navigate and maximize software use.
How many contacts can be accessed for each EngageBay plan?
The number of contacts is different for each plan. The free plan has only 500 contacts, while Basic has 15,000 and Growth has 50,000 contacts. Both Pro and Custom have unlimited contacts.
Here is a list of some of EngageBay’s popular integrations: