Eptica is a multi-channel customer communication help desk software that enables users to manage all their client queries in a single platform. Their offerings include automated conversation tools, augmented agents, and customer intelligence data. Ready to try Eptica? Request for a demo.
Eptica’s pricing is not readily available on its website. Pricing for similar software ranges from $0-$25/month for apps with basic and straightforward functionalities, while the more extensive ones cost around $150-$300+/month. Pricing depends on the communication channels and features included.
Ready to try out Eptica? Request for a demo.
Top Helpdesk Software 2019
Summary of Eptica User Reviews
As of the date this article was written (10/10/18), there are no Eptica user reviews available online. If you are a past or current Eptica customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of Eptica’s features:
- Automated Document-Email Routing
- Personalized Answers
- Knowledge Base Editor
- Content Ranking
- Unified Customer Interaction
- Built-In Escalation Forms
- Digitally Managed Correspondence
- SpiceCSM Integration
How can Eptica help users improve the quality of their customer service?
What industries does Eptica cater to?