Eptica is a multi-channel customer communication software that enables users to manage all their client queries in a single platform. Their offerings include automated conversation tools, augmented agents, and customer intelligence data. Ready to try Eptica? Request for a demo.
Summary of Eptica User Reviews
As of the date this article was written (10/10/18), there are no Eptica user reviews available online. If you are a past or current Eptica customer, leave a review to help other business owners who are deciding whether or not to use the software.
Eptica’s pricing is not readily available on its website. Pricing for similar software ranges from $0-$25/month for apps with basic and straightforward functionalities, while the more extensive ones cost around $150-$300+/month. Pricing depends on the communication channels and features included.
Ready to try out Eptica? Request for a demo.
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Check out the list below of some of Eptica’s features:
- Automated Document-Email Routing
- Personalized Answers
- Knowledge Base Editor
- Content Ranking
- Unified Customer Interaction
- Built-In Escalation Forms
- Digitally Managed Correspondence
- SpiceCSM Integration
How can Eptica help users improve the quality of their customer service?
What industries does Eptica cater to?