Eptica is a multi-channel customer communication help desk software that enables users to manage all their client queries in a single platform. Their offerings include automated conversation tools, augmented agents, and customer intelligence data. Ready to try Eptica? Request for a demo.
Eptica Pricing
Eptica’s pricing is not readily available on its website. Pricing for similar software ranges from $0-$25/month for apps with basic and straightforward functionalities, while the more extensive ones cost around $150-$300+/month. Pricing depends on the communication channels and features included.
Ready to try out Eptica? Request for a demo.
Popular Help Desk Software 2019
Help Desk Software | Best For |
|---|---|
Companies that want powerful automation and collaboration features or a free starter help desk. | |
Teams that already use other products in the Zoho family or are looking for a free starter help desk. | |
Companies that want a robust CRM with the ability to help customers across all support channels on a single page. |
Summary of Eptica User Reviews
As of the date this article was written (10/10/18), there are no Eptica user reviews available online. If you are a past or current Eptica customer, leave a review to help other business owners who are deciding whether or not to use the software.
Top Help Desk Software Pick from Fit Small Business
Best Help Desk Software for Small Businesses — Delivering exceptional customer service is essential to the health of any small business and help desk software helps you manage customer inquiries and issues more efficiently. In this guide, we looked at industry leaders and up-and-comers to help you choose which one is best for your business.
Eptica Features
Check out the list below of some of Eptica’s features:
SEE FEATURES
- Automated Document-Email Routing
- Personalized Answers
- Knowledge Base Editor
- Content Ranking
- Unified Customer Interaction
- Built-In Escalation Forms
- Multi-Language
- Digitally Managed Correspondence
- SpiceCSM Integration
Eptica FAQ
How can Eptica help users improve the quality of their customer service?
READ ANSWER
HIDE ANSWER
What industries does Eptica cater to?
READ ANSWER
HIDE ANSWER
Eptica Alternatives
Not sure if Eptica is the right fit for you? Read our reviews of all top help desk software.
