Erply is a cloud-based point of sale (POS) system that can run on desktop, iPad or an Android tablet. It tracks your inventory, accepts payments, manages customer information and more.
We compiled reviews from our own website plus looked at user reviews from around the web to determine what Erply customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top POS Software (Lightspeed, ShopKeep, Square Register), read our buyer’s guide.
Erply Customer Reviews
Overall Experience: Good
Ease of Use: Fair
Customer Service: Good
Pricing: Fair
Summary of Erply Reviews
We scoured hundreds of reviews and found that Erply has generally mixed ratings. Here’s what we found:
What Erply does well:
Most positive reviewers liked how reliable Erply was in tracking and managing their inventory. Even with multiple locations, values are centralized and updates come in real-time.
What Erply does not do well:
People who gave a negative review commented that most of its extra features feel like fluff. Some commented that the long list of features listed in the Erply website has been exaggerated to make the high cost seem worth it.
Most Helpful Positive User Review
One positive reviewer highlighted how easy it was to have all their several locations centralized at their warehouse. Erply’s ability to show real-time stock levels also helped with their growth and allowed them to manage store transfers and write-offs. The reviewer recommended Erply to anyone who is looking for an all around business management software solution.
Most Helpful Negative User Review
A 2-star reviewer liked how all the major features integrated so well, but felt that a lot of the other extra features were ill executed and impractical. He said that paying such a high price for barely useable features is frustrating.
Other Erply Reviews From Users Around the Web
Here are a few other resources for finding helpful Erply reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| Review Website | Average Rating | Number of Reviews | Quality of Reviews |
|---|---|---|---|
| Google Play Store | 3 out of 5 | 113 reviews | Good |
| Capterra | 5 out of 5 | 8 reviews | Good |
| Merchant Maverick | 5 out of 5 | Staff Review + 23 user reviews | Fair |
*Average rating as of date article was written: March 15, 2017
How We Determined Quality of User Review Websites
- Google Play Store has the most reviews from actual users who downloaded and used the POS app.
- Capterra presents a good breakdown of ratings. It also has the most recent staff review of the product.
- Merchant Maverick has substantial and informative user reviews, however the reviews aren’t that recent.
Erply Pricing
| Erply Plans | $200 / month per location | $350 / month per location |
| Additional Registers | $35 per month for each additional register | |
| Platform | Windows / iOS / Android | |
| Offline | Yes | |
| Merchant Account | Not included (Integrates with Paypal and Quickbooks) | |
| Reporting | Basic | Advanced |
| Inventory Management | Included | |
| Users | 1 register, 1 user only (Additional $20 / month / register for 10 more users) | |
| Hardware | Not included (iPad stand, register, card reader, barcode scanner etc.) | |
| Customer Service | Email | Priority email, phone |
Erply’s software can be downloaded for free via desktop, an iPad, or an Android device. However, you need to sign up for an account and apply for one of their plans to be able to use the service.
POS hardware is not included in any of the plans, but they have two hardware bundles that you can purchase at an extra cost. Bundle 1 includes an iPad enclosure, cash drawer, bluetooth receipt printer, bluetooth barcode scanner, and will cost you an additional $940. Bundle 2 includes everything in Bundle 1, minus the barcode scanner, and costs $615.
Users are limited to 1 only for every register you purchase. If you want to add more users to your plan, it will cost you an additional $20 / month for every 10 users you add.
Best Pricing Option for Small Business Owners
With more detailed reports, comparative reports, and priority customer service, Erply Pro has more value for the money. Go with hardware bundle 2 for even more savings if you don’t need a barcode scanner.
Compare Erply Competitors
Not sure if Erply is the right fit for you? Check out our our comparison of three top POS service providers: Lightspeed, Square Register and ShopKeep.
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Caitlin
It does the accounting side of an ERP system well – it does a good POS experience for customer that have stores. It was fairly easy on boarding to get started.
It is behind in API and system integrations. It does not pull friendly reporting or allow for multiple integrations. The integrations had a lot of issues as well. Its basically impossible for a 3PL to integrate with this system, very costly.
That the integrations would not work, that you could not integrate multiple shopify sites or amazon accounts. They promised us customized reports but then ultimately never delivered function ones. It was not user friendly to a company with multiple fulfillment centers. A lot of the service staff is aboard which made it difficult to get problems solved. There was no one we could call locally to get a problem fixed.
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