Etix is a web-based ticketing service that offers event organizers in the travel, sports, and entertainment industries with registration and digital marketing support. Its features include ticket scanning, event registration, analytics, employee training tools, customer data management, seating maps, and more. Here, we cover Etix reviews and pricing. Ready to get started? Request a demo.
The Etix pricing details are not readily available on its website. However, similar providers charge a transaction fee of $0.99 per ticket.
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Summary of Positive Etix Reviews
As of the date this article was written (July 9, 2019), there are no up-to-date positive Etix reviews available online. If you are a past or current Etix customer, leave a review to help other business owners who are deciding whether or not to use the service.
Summary of Negative Etix Reviews
Users who gave Etix a negative review complained that its customer service team is inefficient. They added that it did not cascade enough important information and updates regarding the customers’ ticket purchases and deliveries.
One user who gave Etix a negative review on Capterra commented that despite paying an additional $20 for express shipping, his tickets did not come on time, and he was not properly informed about the delay. He added that its customer service line kept him on hold for almost an hour and its agents did not guide him through its refund process.
Check out the list below of some of Etix’s features:
- Customer data management
- Member management
- Mobile ticketing
- Support and training tools
- Ticketing reservations
- Website management
- Ticket scanning
- And more
Do event goers need to sign up for an account to purchase tickets through Etix?
No, they do not. It does not require event goers to be signed in to an account to complete ticket purchases.
What payment methods can attendees use to pay for tickets bought through Etix?
Attendees may pay using any major credit or debit card (Visa, Mastercard, Discover, and American Express).
Here is a list of some of Etix’s popular partners:
- Boca Systems
- WorldWide Ticketcraft
- Stark RFID