Eventbrite is an event management software that helps users promote and market their event. It allows users to sell tickets, send invites, manage RSVP, and do promotions across different social media channels. We compiled reviews from around the web and determined that Eventbrite has generally positive ratings.
Eventbrite Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of Eventbrite Customer Reviews
What Eventbrite does well:
Users who recommend Eventbrite said that the platform’s popularity helps in easily obtaining attendees’ details since they find the platform trustworthy and credible. A lot of users also said that the platform is customizable and easy to use.
What Eventbrite does not do well:
Users who left negative reviews of Eventbrite said that integrations with other apps can be improved. Some of them also cited subpar customer support and high transaction charges.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that Eventbrite works well for any event size. She said that they don’t really have a niche market, and it helps that Eventbrite is all-encompassing. She also mentioned that Eventbrite is well known and trusted so she’s never had a problem with customers providing their personal information when signing up for a virtual or in-person event.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that using Eventbrite for paid events is not that cost-efficient since their charges are quite high. He recommends using them for free events as their platform is quite efficient, but suggests having an alternative platform when inviting people to a paid event.
Eventbrite Reviews From Users Around the Web
Here are a few other resources for finding helpful Eventbrite reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: October 6, 2017|
Eventbrite doesn’t charge users for free events. For paid events, there’s a Base Service Fee of 2.50% + $.99 per ticket sold and a Payment Processing Fee amounting to 3% of the ticket price. You can either choose to absorb the fee, or charge your attendees Eventbrite’s fee.
The functionalities that Eventbrite offers include the following:
- Customizable online page
- Invitation management
- Social tools and promotion
- Online RSVP management
- Mobile tickets and sales
- Guest check-in function
- Payment processing
- Event directory