Fattmerchant is a payment gateway software that allows business owners to process unlimited credit card transactions. It has an online platform with an intuitive interface that enables users to have quick transaction flow and secure customer information. We compiled Fattmerchant user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Fattmerchant Pricing
Fattmerchant offers six products: EMV Terminal Integration, Shopping Cart, Virtual Terminal, Mobile, Integrations, and API. Each plan ranges from $99 to $199/month — depending on whether they get a basic or enterprise subscription. The main difference between the plans is the provision of premium features such as access to a dedicated success manager, risk monitoring, and chargeback assistance.
($/month) | ($/month) | |
|---|---|---|
| EMV Terminal Integration | (plus 8¢ per transaction + direct cost interchange fee) | (plus 6¢ per transaction + direct cost interchange fee) |
| Shopping Cart | (plus 15¢ per transaction + direct cost interchange fee) | (plus 12¢ per transaction + direct cost interchange fee) |
| Virtual Terminal | (plus 15¢ per transaction + direct cost interchange fee) | (plus 15¢ per transaction + direct cost interchange fee) |
| Mobile | (plus 15¢ per transaction + direct cost interchange fee) | (plus 12¢ per transaction + direct cost interchange fee) |
| Integrations | (plus 8¢ per transaction + direct cost interchange fee) | (plus 6¢ per transaction + direct cost interchange fee) |
| API | (plus 15¢ per transaction + direct cost interchange fee) | (plus 12¢ per transaction + direct cost interchange fee) |
Summary of User Reviews
What Fattmerchant Does Well
Users who recommended Fattmerchant said that they like that the fees are transparent and affordable. People also like how it is a very simple and affordable way to process credit card transactions.
What Fattmerchant Does Not Do Well
There weren’t a lot of negative reviews about Fattmerchant. However, some users complained about unprocessed applications even though they submitted the necessary requirements.
Most Helpful Positive User Review
A user who gave Fattmerchant a positive review on Consumer Affairs said that he is very satisfied with Fattmerchant — saying that he likes how fees are transparent, affordable, and do not make a dent on his company’s business expenses. He also appreciates the flat rate option.
Most Helpful Negative User Review
A user who left a negative review of Fattmerchant on Consumer Affairs said that after he completed his application, there was no follow up from the representative from Fattmerchant’s end.
Highlighted Fattmerchant Features
Fattmerchant Features
Check out the list below for some of Fattmerchant’s features.
- Omni-Channel Information
- Payment Processing
- Robust Analytics
- Customer Insights
- Total Business Intelligence
- Invoicing
- POS Functionality
- Online Shopping Carts
- And More
CEO Quote
“I worked in the payments industry selling payment processing to small businesses. That’s where I first saw the major disconnect between payment processors and merchants. The small businesses just weren’t receiving the same level of customer experience, transparency and value they were sold on. The market was becoming more and more commoditized. I knew there had to be a better way and hence, we launched the first subscription-based transparent provider focused on providing real value and leveling the playing field.”
– Suneera Madhani, Founder and CEO, Fattmerchant
“I worked in the payments industry selling payment processing to small businesses. That’s where I first saw the major disconnect between payment processors and merchants. The small businesses just weren’t receiving the same level of customer experience, transparency and value they were sold on. The market was becoming more and more commoditized. I knew there had to be a better way and hence, we launched the first subscription-based transparent provider focused on providing real value and leveling the playing field.”Helpful Payment Gateway Software Resources
Best Payment Gateway for Small Business 2017: Stripe vs. PayPal vs. Authorize.Net – Payment gateways are the middlemen that connect your ecommerce shopping cart to your payment processor to enable online credit card payments. In this guide, we list three companies that covered the range for small businesses in terms of security, ease-of-use, payment processing options, and price.
6 Ways to Accept Recurring Payments in 2019 – Many customers welcome an automatic payment option, since it saves them the hassle of remembering to pay yet another bill. In this article, we share a great solution for accepting recurring payments for your business.
How to Accept Credit Card Payments: In-Store, Online & Mobile – Accepting credit card payments is proven to increase in-store sales and is absolutely necessary for businesses selling online. If you’re searching for the right credit card processing solution, this guide shows you how to accept credit cards anywhere.
Fattmerchant FAQ
What industries does Fattmerchant cater to?
Fattmerchant offers payment gateway services to industries such as ecommerce, healthcare, legal, professional services, food, beverage, retail, spa, and fitness.
Does Fattmerchant require a contract?
No. Fattmerchant does not require users to sign a contract.
Does Fattmerchant offer online demos?
Yes. Fattmerchant offers online demos for the following products: Virtual Terminal, Mobile, and EMV Terminal Integration.
Popular Integrations
When choosing a payment gateway software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Fattmerchant’s popular integrations:
- Authorize.net
- Aloha
- Shopify
- ShopKeep
- Eventbrite
- Google Suite
Top Fattmerchant Alternatives
Not sure if Fattmerchant is the right fit for you? Read our reviews of top payment gateway software.
Disclaimer: The following information was provided by Fattmerchant and does not necessarily reflect the views of FitSmallBusiness.com.
What is Fattmerchant?
Fattmerchant is the leading provider of payment technology solutions for business across the United States. Their integrated, omni-channel technology supports retail and restaurant locations with physical terminal and POS integrations, online business with shopping cart capabilities, professional services businesses with a robust online invoice and billing solution, and on-the-go businesses with a mobile application. In addition, their open API empowers developers to create custom payment experiences with all of the benefits of processing with Fattmerchant.
Based in Orlando, Florida, Fattmerchant exists as a partner to small business owners to help simplify their overall payments experience. Their integrated payment platform, simple subscription-style pricing structure, and team of friendly support specialists make payment processing something business owners can rely on, not feel intimidated by. Since its inception, Fattmerchant has powered more than $2 billion in transactions and is backed by the largest payment facilitator in the country – Vantiv.
Fattmerchant News & Activity
Recent News
- “Fattmerchant Closes Series C Round of Funding and Surpasses $1B in Transactions“
- “Fattmerchant plans API to break the silos of all-in-one acquiring“
Awards:
- 2016 2016 Startup of the Year at the Bright House Regional Business Awards – Bright House Regional Business Awards
- 2016 Best Places to Work – Orlando Business Journal
- 2016 Florida top 50 Companies to Watch – Grow FL
- 2016 50 Most Powerful: 15 to Watch – Orlando Magazine
- 2016 Entrepreneur 360 – Entrepreneur 360
- 2016 Business Leader of the Year Award for Innovation – i4 Business
- 2016 Startup of the Year – Bright House
- 2016 Women Who Mean Business – Business Owner of the Year Business Journal
- 2017 Best Places to Work – Orlando Business Journal
- 2017 Business Owner of the Year – Women in Business & The Professions World Awards
- 2018 2018 Most Influential Women in Payments – PaymentSource
- 2018 2018 CEO of the Year – Orlando Business Journal
Fattmerchant Customer Service
Our real human support team is available 24/7 to handle any problems. Our 75+ NPS score means members are in good hands receiving the highest rated customer service in the industry.
What makes your company stand out from the competition?
Fattmerchant is one of the only players in the game to provide merchants with simple, transparent pricing through a subscription-based membership that includes flat-rate processing and 0% markup which has ultimately helped save our members an average of 40% on their processing costs. We never charge extra fees or require contracts, and we have 24/7 real-human customer support which has contributed to an average NPS score of 75, ranking us one of the best in the industry.
