Fattmerchant is a merchant services provider and flat-rate credit card processing company that helps users quickly process transaction flows and customer information. Its features include risk monitoring, an ecommerce shopping cart, and a virtual terminal. In this article, we cover Fattmerchant reviews and pricing. Ready to get started? Request a savings consultation.
Fattmerchant Pricing
The Fattmerchant pricing details cover six products: EMV Terminals, Shopping Cart, Virtual Terminal, Mobile, Third-Party Integration, and API. Each product has two-tiered plans: Fattmerchant Starter Platform ($99 per month) and Fattmerchant Enterprise Platform (starts at $199 per month). The main differences between the plans are the advanced features included, like integrated analytics reports and account updater.
| Products | ($/Month) | ($/Month) |
|---|---|---|
EMV Terminals | + plus 8 cents per transaction | + 6 cents per transaction |
Shopping Cart/Mobile/API | + 15 cents per transaction | + 12 cents per transaction |
Third-party Integration | + 8 cents per transaction | + 6 cents per transaction |
Virtual Terminal | + 15 cents per transaction | + 15 cents per transaction |
The prices above are not yet inclusive of the direct cost interchange fees.
Fattmerchant also offers add-ons, including same-day funding, two-way QuickBooks online integration, advanced customization, terminal protection plan, and automated clearing house (ACH) transactions.
Ready to get started with Fattmerchant? Request a savings consultation.
Which Merchant Service Provider Is Right For You?
Summary of Positive Fattmerchant Reviews
Users who gave positive Fattmerchant reviews mentioned that it is very user-friendly. Others said that it is functional and flexible while some commented that its customer service is excellent.
“The customer service is beyond amazing. I researched for months before deciding on a merchant, and Fattmerchant always received top reviews. I then proceeded to call them and was struck by how fantastic and how quick they were to explain their services and work with my business. It has been three years, and I am still a happy camper. If you have a problem, just call them. It is as easy as that—you get a human who will help you. The portal is fantastic, easy to use, and well explained.”
—Cadence Hearing
Summary of Negative Fattmerchant Reviews
Users who gave negative Fattmerchant reviews complained that its payment processing period is a bit long. Most others wished that its monthly plans were all on one invoice.
“The only complaint that I can think of is the time between processing the transaction and hitting our bank. It would be nice to have the funds faster. We are a new business and, unfortunately, we have to pay out for all services provided prior to receiving payment from our customers(living in the receivables. Also, it makes it difficult for cash flow when you don’t have access to funds within 24 hours of processing.”
—Julie Burien, Auto Rebuild
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Fattmerchant Features
Check out the list below of some of Fattmerchant’s features:
- Omni integrated payments
- QuickBooks online integration
- Mobile
- Virtual terminal
- Ecommerce shopping cart
- Developer application programming interface (API)
- And more
Fattmerchant FAQs
What industries does Fattmerchant cater to?
Fattmerchant offers merchant services to industries, such as ecommerce, healthcare, legal, professional services, food, beverage, retail, spa, and fitness.
Does Fattmerchant require a contract?
Fattmerchant does not require users to sign a contract.
Fattmerchant Integrations
Here is a list of some of Fattmerchant’s popular integrations:
Fattmerchant Alternatives
Have you read these Fattmerchant reviews and are still not sure if it’s the right fit for you? Read our reviews of all top merchant services providers.
Disclaimer: The following information was provided by Fattmerchant and does not necessarily reflect the views of FitSmallBusiness.com.
What is Fattmerchant?
Fattmerchant is the leading provider of payment technology solutions for business across the United States. Their integrated, omni-channel technology supports retail and restaurant locations with physical terminal and POS integrations, online business with shopping cart capabilities, professional services businesses with a robust online invoice and billing solution, and on-the-go businesses with a mobile application. In addition, their open API empowers developers to create custom payment experiences with all of the benefits of processing with Fattmerchant.
Based in Orlando, Florida, Fattmerchant exists as a partner to small business owners to help simplify their overall payments experience. Their integrated payment platform, simple subscription-style pricing structure, and team of friendly support specialists make payment processing something business owners can rely on, not feel intimidated by. Since its inception, Fattmerchant has powered more than $2 billion in transactions and is backed by the largest payment facilitator in the country – Vantiv.
Highlighted Fattmerchant Features
Fattmerchant News & Activity
Recent News
- “Fattmerchant Closes Series C Round of Funding and Surpasses $1B in Transactions“
- “Fattmerchant plans API to break the silos of all-in-one acquiring“
Awards:
- 2016 2016 Startup of the Year at the Bright House Regional Business Awards – Bright House Regional Business Awards
- 2016 Best Places to Work – Orlando Business Journal
- 2016 Florida top 50 Companies to Watch – Grow FL
- 2016 50 Most Powerful: 15 to Watch – Orlando Magazine
- 2016 Entrepreneur 360 – Entrepreneur 360
- 2016 Business Leader of the Year Award for Innovation – i4 Business
- 2016 Startup of the Year – Bright House
- 2016 Women Who Mean Business – Business Owner of the Year Business Journal
- 2017 Best Places to Work – Orlando Business Journal
- 2017 Business Owner of the Year – Women in Business & The Professions World Awards
- 2018 2018 Most Influential Women in Payments – PaymentSource
- 2018 2018 CEO of the Year – Orlando Business Journal
CEO Quote
“I worked in the payments industry selling payment processing to small businesses. That’s where I first saw the major disconnect between payment processors and merchants. The small businesses just weren’t receiving the same level of customer experience, transparency and value they were sold on. The market was becoming more and more commoditized. I knew there had to be a better way and hence, we launched the first subscription-based transparent provider focused on providing real value and leveling the playing field.”
– Suneera Madhani, Founder and CEO, Fattmerchant
Fattmerchant Customer Service
Our real human support team is available 24/7 to handle any problems. Our 75+ NPS score means members are in good hands receiving the highest rated customer service in the industry.
What makes your company stand out from the competition?
Fattmerchant is one of the only players in the game to provide merchants with simple, transparent pricing through a subscription-based membership that includes flat-rate processing and 0% markup which has ultimately helped save our members an average of 40% on their processing costs. We never charge extra fees or require contracts, and we have 24/7 real-human customer support which has contributed to an average NPS score of 75, ranking us one of the best in the industry.
