Faveo Helpdesk is a help desk and ticket management system that enable teams to seamlessly manage their customer support operations. It is specifically designed for business startups and small to medium enterprises (SMEs). In this article, we cover Faveo Helpdesk reviews and pricing. Ready to get started? Sign up for free.
Faveo Helpdesk Pricing
Faveo Helpdesk pricing varies based on two plan types with several tiers each: Self Hosted ($199-$3,999 one-time fee or $17-$250/month) and Cloud Hosted ($55-$799/month). The main differences between the plans are the server used in utilizing the software, the number of agents included per plan, and the level of customer support.
Number of Agents
or $199-$3,999 one-time fee
Starts at 2
Starts at 5
Faveo also offers a free plan for a limited time. Check its website if it’s still offered today.
Ready to get started with Faveo Helpdesk? Sign up for free.
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Summary of Positive Faveo Helpdesk Reviews
As of the date this article was written (Sept. 11, 2019), there are very few recent positive Faveo Helpdesk reviews online. Some users mentioned that its support and onboarding team are very helpful. Others like its user interface and its customization options.
Summary of Negative Faveo Helpdesk Reviews
There are very few up-to-date negative Faveo Helpdesk reviews online. However, some users mentioned that it has no chat integration.
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6 Best Help Desk Software 2019: Help desk software systems help you manage customer service tickets quickly and effectively. When implemented properly, they can save support teams a great deal of time and money. In this article, we looked at 20 of the best help desk systems on the market and narrowed it down to the best six based on features, pricing, and usability.
Faveo Helpdesk Features
Check out the list below of some of Faveo Helpdesk’s features:
- Ticketing management
- Dashboard reports
- Built-in knowledge base
- Priority management
- Customer portal
- Multilingual language upload
- Agent collision avoidance
- And more
Faveo Helpdesk FAQs
Does Faveo Helpdesk have a mobile app?
Yes. Users can access Faveo Helpdesk’s features on their iOS and Android devices using a mobile app that is downloadable in the App Store and Google Play.
Can subscribers use their own branding?
Yes. Faveo’s white-label feature allows its users to rebrand and customize the software to fit their company’s style.
Here is a list of some of Faveo Helpdesk’s popular integrations:
- MSG91 SMS