Feefo is an online reputation management software that enables businesses to get real reviews from their customers. It offers solutions for different industries like retail, finance, and recruitment as well as gaming, automotive, and professional services. In this article, we cover Feefo reviews and pricing. Ready to get started? Request a demo.
Summary of Positive Feefo Reviews
As of February 2019, there very few recent positive Feefo reviews online. However, some users said that it has great customer support, especially during the onboarding period.
Summary of Negative Feefo Reviews
There are very few up-to-date negative Feefo reviews online. Some users complained though that its integration with WooCommerce is not working.
Feefo pricing is not readily available on its website. However, according to a third-party site, estimated monthly pricing is £99 ― approximately $127.87 USD ― for the Small Business plan, £299 ― approximately $386.18 ― for the Professional plan, and £499 ― approximately $644.50 ― for the Enterprise plan. The main difference between the plans is the feedback requests limitation per month.
Approximate pricing in dollars is based on the current conversion rate when this article was written.
Ready to get started with Feefo? Request a demo.
Top Customer Loyalty Program Software Pick From Fit Small Business
6 Best Loyalty Program Software 2019: Loyalty programs are structured rewards or marketing programs used by retail businesses to encourage shoppers to continue buying. The best programs are digital and automated solutions with engagement features that are easy to use. In this guide, we compared top-rated programs focusing on price, ease of use, and features to determine the best overall loyalty software for small businesses.
Check out the list below of some of Feefo’s features:
- Collect and respond to service and product reviews
- Comprehensive reporting
- Qualify for seller ratings in Google Ads
- Campaign manager tool
- Net Promoter Score
- Performance profiling
- Advertising for Facebook
What Types of Resources Does Feefo Provide Its Users?
To benefit from the use of its software better, Feefo provides case studies, blog, reports, guides and e-books to its users. Users can also access their webinars and product videos.
Does Feefo Remove Negative User Reviews?
Feefo accepts all reviews as each is important to help businesses to improve their services. However, Feefo can modify or completely delete a review containing foul language, offensive or litigious content, irrelevant, or any statement that is proven to be false.
Here is a list of some of Feefo’s popular integrations:
Have you read these Feefo reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer loyalty program software providers or check out one of these three Feefo competitors.