Fiix is a cloud-based computerized maintenance management system (CMMS) software that enables users to organize, schedule, and monitor their maintenance activities. It can be customized to fit the needs of a business and can be accessed in real-time on any mobile device. In this article, we cover user reviews and pricing. Ready to try Fiix? Request for a demo.
What Fiix Does Well
Users who gave Fiix a positive review appreciate that it offers great value for money because of its many useful features. Some also like that the software is cloud-based, which not only enables them to track tasks in real-time but also reduces expenses on hardware and devices.
“This software is fairly easy to set up and use. The ability to add locations, equipment, tools, and to create work orders is really easy. They have built-in reports that can be generated. Pricing was the biggest selling point for me on this software. When I did my search, it was the best deal I could find for what I needed.”
– Derek McCosh
What Fiix Does Not Do Well
Users who gave Fiix a negative review commented that there is a bit of a learning curve at the beginning due to its robust set of features. Some also said that its technical support staff is not quick to respond to queries.
“The biggest hurdle we face is the lack of technical support. We have a key account executive who is great but is obviously limited in time. Failing the availability of our account executive, we have to deal with the tech line, which seems to be staffed with Tier 1 minimally-trained phone operators. If the issue is not the fault of the user, you can count on not getting a resolution.”
Fiix offers four subscription plans: Basic ($35/user/month), Professional ($55/user/month), Enterprise (custom priced), and Performance (custom priced). Basic and Professional plans provide one month of free subscription if paid annually. The main difference between the plans is the inclusion of advanced features such as multi-site management, custom branding, and custom API integrations.
($/User per Month)
The Performance plan provides a complete solution for large corporations with multiple users and teams, and its features may be added to the Basic, Professional, and Enterprise plans. Contact their sales team to find out more.
Ready to try out Fiix? Request for a demo.
Top CMMS Pick from Fit Small Business
Best CMMS Software 2017: What’s the Best Computerized Maintenance Management System? — In this guide, we compared three of the best CMMS software in terms of the target user, ease of setup, differentiating features, pricing, and more. We also determined which is the most user-friendly and scalable.
Check out the list below of some of Fiix’s features:
- Asset Management
- Preventive Maintenance
- Work Orders
- Mobile App on iOS and Android
- Unlimited Service Requests
- Multi-Site Management
- Inventory Cycle Count
- Failure Codes (Enterprise Only)
- NetSuite ERP Integration
Can I try Fiix before I subscribe?
What type of support is included in Fiix’s subscription plans?