Fiix is a cloud-based computerized maintenance management system (CMMS) that helps manage preventive and scheduled maintenance, work orders, equipment and assets, inventory, purchasing, and reporting. It also features a mobile app, service requests, and multisite management. In this article, we cover Fiix reviews and pricing. Ready to get started? Request a demo.
Fiix pricing varies based on four subscription plans: Basic ($40/user/month), Professional ($60/user/month), Enterprise (custom priced), and Performance (custom priced). The main difference between the plans is the inclusion of advanced features such as multi-site management, database export, single sign-on (SSO), custom branding, and custom application programming interface (API) integrations.
Fiix’s Basic and Professional plans provide one month of free subscription if paid annually.
Ready to get started with Fiix? Request a demo.
Top CMMS Providers 2019
Summary of Positive Fiix Reviews
Users who gave positive Fiix reviews said that the software is an efficient tool for managing preventive and predictive maintenance. They also shared that the software is intuitive and allows prioritization when it comes to work order management.
“The integration points with the service request, companies, inventory, control of the purchase order, and reports. These are at the top of our list. However, many other features make our jobs easier.”
—Robin Rojas Duno
Summary of Negative Fiix Reviews
Users who gave negative Fiix reviews complained that the software sometimes experiences glitches. They added that they need to reload the program quite often to restart or refresh. Others mentioned that printing a work order takes too many steps and can be time-consuming. Some commented that customizing reports can be challenging.
“I would like to see more graphs of the reports. Some reports come in international sizes, which makes it a challenge to print them on our printers.”
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Check out the list below of some of Fiix’s features:
- Asset management
- Work order management
- Scheduled and preventive maintenance
- Mobile app
- Inventory, parts, and supplies
- Downtime tracking
- Service requests
- Multisite management
- And more
Does Fiix’s mobile app require an Internet connection?
Fiix users can work anywhere in offline mode. Changes made in offline mode are synced once the app is connected online. Users can perform work orders, asset lists and details, quick response (QR) code scanning, and more with the mobile app.
How can Fiix users manage assets?
Fiix users can import existing assets from a comma-separated values (CSV) or Excel file or other maintenance software. Once added or imported, they can organize or clone records using the drag-and-drop feature. Equipment images can also be added using the mobile app through the camera feature.
Here is a list of some of Fiix’s popular integrations:
- Microsoft Dynamics 365
Disclaimer: The following information was provided by Fiix and does not necessarily reflect the views of FitSmallBusiness.com.
What is Fiix?
Fiix Inc. provides market leading and innovative maintenance management software. Design for operations and production, Fiix creates easy-to-use, intelligent software that empowers businesses to organize their maintenance departments and turn data into actionable insights. Its innovative multi-tenant cloud-based CMMS mobilizes the maintenance workforce with an unparalleled mobile experience and seamlessly interfaces with enterprise software to connect your entire organization—revolutionizing how thousands of companies worldwide schedule, organize, and track maintenance.
Fiix News & Activity
- “Fiix Raises $40M Series C to Accelerate Growth and Software Capabilities”
- “Fiix Closes $53 Million CAD Series C from Georgian to Build Salesforce for Predictive Maintenance”
- “Fiix Software’s Marc Castel Explains why Great People Lead to Great Companies”
- “Canadian technology firms sign Tech for Good Declaration”
- “How One CEO Hardwired his Company for Good”
- 2018 – Growth 500: Canada’s Fastest-Growing Companies – Canadian Business
- 2018 – Canada’s Top 250 ICT Companies – Branham300
- 2018 – Great Place to Work Best Workplaces – Great Place to Work
- 2017 – B Corporation certification – B Corporation
- 2017 – Canada’s Top 250 Canadian ICT Companies – Branham300
- 2016 – Innovator Vendor Landscape Award – Info-Tech Research Group
- 2015 – Built for NetSuite Verification – NetSuite SuiteCloud
Fiix Customer Service
We offer our customers a comprehensive suite of support that includes a customer success manager for strategic direction, a customer support team for technical issues, and a professional services team for implementation and configurations. We ensure that every single Fiix customer has access to all three types of support to help our customers get the most value out of their CMMS. In 2018, our Customer Satisfaction Score was 99.7%, so whether you’re a long time customer looking for some help, or a newbie in need of hands-on CMMS training, we’ve got the services to enable your success.
What makes Fiix stand out from the competition?
Fiix’s uniquely cloud-based and multi-tenant CMMS is leading a digital shift in the industry. Whether you’re looking to organize assets and manage work, or connect to business systems and make data-driven decisions, we partner with you to give you the tools to evaluate, buy, implement, and integrate software, and start your reliability journey.
Fiix offers three software subscription tiers for organizations of all sizes and stages. Our software is designed to grow with your organization. We ensure that no matter where you are in your asset reliability journey, you will find a solution that fits best for your organization.
We put our customers first and we are dedicated to your success. We offer comprehensive support services in order to enable our customers to transform their maintenance departments into value centers. Our simple subscription-based pricing is 100% transparent and we do not include hidden fees.