Fiix is a computer maintenance management solution (CMMS) designed for businesses of any size. It features asset tracking, preventive maintenance, and asset performance recording. We compiled user reviews from around the web and determined that Fiix has mainly positive reviews. We also compared the most common pricing options available.
Fiix Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Fiix does well:
According to the positive reviews online, users like Fiix because it is easy to use. Other users are pleased with the affordable price. Some mentioned that they liked the reports, export system, and mobile application.
What Fiix does not do well:
Users who gave Fiix negative reviews online said they think that the application is missing some important features. For example, it does not reflect the time when work orders were started and it does not have categories for some assets.
Most Helpful Positive User Review
According to a user who gave Fiix positive feedback on Software Advice, the software is easy to use and the mobile application is robust enough to get work done from anywhere. He says he likes the software’s ability to help his business grow along with the assets and work orders that he manages.
Most Helpful Negative User Review
According to a user who gave Fiix negative feedback on Software Advice, he did not see a feature that allows work orders to start when they are opened or scanned. He wishes that the software would change the work order status and reflect the time so that the hourly charges can begin.
Fiix has three subscription plans most suitable to small businesses which costs $29, $49, and $79 per user per month respectively. They also have a plan for larger enterprises which employs a customized pricing scheme. The main differences between the plans are the inclusion of additional features such as customizable interfaces, multi-site management, etc.
All plans include access to work orders, asset management, preventive maintenance, mobile applications, inventory for parts and supplies, internal and external notifications, calendar, asset tagging and scanning, meter and alarm PM triggers, dashboard access, and unlimited service requests.
The Professional Plan includes custom branding, a custom report builder, and user certification tracking.
The Enterprise Plan has everything in the Professional plan and includes customizable interfaces, customizable workflows, custom API integrations, machine integration adapters, database export, and a configurable firewall.
The Performance Plan includes all of the features mentioned, and it provides maintenance management software for more users and teams for less the price. Contact Fiix for a pricing quote.
Fiix offers a demo of the services for those who want to try the services out first.