Filevine is a case management software designed for plaintiff-side law firms. Its features include project management, text-to-case file, reports, bill and expense tracking, settlement calculator, and more. In this article, we cover Filevine reviews. Ready to get started? Request a demo.
Summary of Positive Filevine Reviews
Users who gave Filevine a positive review said that it is intuitive and easy to navigate. Some of them also like how it is fully customizable to meet their practice area’s needs. Excellent customer support was also consistently cited.
“What they do best is help law firms develop and tailor/customize a case management system that fits their individual practice so that they can not only manage their cases more effectively and efficiently, but so that they can also set budgets as well as track and measure leads, lead sources, case types, case fees, time on desk, and project revenues. This allows a law firm to run like a business and to offer the best client experience possible, which in turn translates into increased gross revenues and client referrals – the best long-term plan for a law firm’s strategic growth and development.”
– Lauren (Black) Currin
Summary of Negative Filevine Reviews
Users who gave Filevine a negative review reported that the initial setup of the program had too many delays. Others complained about features not functioning as well as they should and the lack of a mobile app.
“Some issues take longer than others to resolve. The calendar could use some work and, as of now, we cannot delete notes that were made on the wrong file. Also, any adjustments made to medicals and expenses on the settlement calculator do not transfer over if you add another settlement projection or offer.”
– Christie Noel
Filevine pricing is not readily available on its website. Other similar software ranges from less than $30 per user per month to over $1,000 per month (for a set number of users). Based on reviews, Filevine pricing is in line with the other similar software in the category. Interested users may contact support for pricing.
Ready to get started with Filevine? Request a demo.
Check out the list below of some of Filevine’s features:
- Project Management and Collaboration
- Text-to-Case Files
- Bill and Expense Tracking
- Settlement Calculator
- Filevine Periscope (a bird’s eye view of team productivity and workflow)
How does Filevine help law firms organize their case information?
Filevine enables firms to easily store all their case information into a centralized system, whether it comes from email, text message, or physical files. It also allows them to connect to employees, clients, medical providers, experts, and witnesses, all from the same platform.
Can Filevine help law firms monitor text conversations with clients?
Yes. Filevine offers a text-to-case file feature that directly stores client text messages in a firm’s case file. Any member of the team can respond to inquiries and create an archived, shared conversation. Privacy settings are installed to ensure that communication remains confidential.
Here is a list of some of Filevine’s popular integrations: