Filevine is a cloud-based legal practice management software geared more toward plaintiff-side law firms. It offers solutions that combine case file management with intelligent communication to improve efficiency. We compiled Filevine reviews from around the web and found that Filevine has mostly positive ratings. We also compared the most popular pricing options available.
Filevine Customer Reviews
Summary of Filevine Reviews
What Filevine does well:
Users who gave Filevine a positive review like how customizable it is and how great their customer service is.
What Filevine does not do well:
There weren’t a lot of negative reviews of Filevine, but some users said that it can be an inconvenience to not be able to delete notes if you make a mistake. Some of them also said that the calendaring functions could be improved.
Most Helpful Positive User Review
A positive reviewer from the site Capterra said that he’s been using FileVine for over a year and he couldn’t be happier. He shared that he has used a bunch of other software, including Abacus and Clio, and he doesn’t believe they come close to FileVine. He said the best part about FileVine is its customizability. He also commends the company’s responsive and friendly customer support staff. He highly recommends trying it out.
Most Helpful Negative User Review
A reviewer from Capterra said that the worst part for her when using the software is that she can’t erase things when a mistake is made. As an example, she said that if she makes a note in the incorrect case file, she can’t delete it once she has submitted or attached it.
Other Filevine Reviews From Users Around the Web
Here are a few other resources for finding helpful Filevine reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
Number of Reviews
Quality of Reviews
5 out of 5
4.7 out of 5
5 out of 5
Filevine pricing is not readily available on their website. Other similar software ranges from less than $30 per user per month to over $1,000 per month (for a set number of users). Based on reviews, Filevine pricing is in line with the other similar software in the category.
Filevine offers productivity solutions for collaborating on case files with teams and for communicating with clients simply by texting.
Its features include:
- Project management and collaboration
- Bill and expense tracking
- Settlement calculator
Every user who subscribes to Filevine gets a dedicated customer success engineer. They will work with the user to further customize the software to fit the user’s needs.
Customer support can be reached directly via phone, text, or email.