Fixd is a cloud-based maintenance management solution (CMMS) designed for businesses of all sizes. It features an asset management module, as well as inventory and employee management tools. We compiled user reviews from around the web and determined that Fixd has mainly positive reviews. We also compared the most common pricing options available.
Fixd Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Fixd does well:
According to the positive reviews online, users like Fixd because of the software’s scheduling system. Some users also mentioned that they are pleased with its ability to create and move tasks along in the workflow. Others find it convenient that the reports can be customized according to their business’ needs.
What Fixd does not do well:
Users who gave Fixd negative reviews online said that they find it difficult to upload photos in the software because there are times when it does not save the image on the mobile application. Some users complained that the system has a glitch with the commenting feature (e.g. their comments disappear, forcing them to retype them).
Most Helpful Positive User Review
According to a user who gave Fixd positive feedback on Software Advice, the software is easy to use, especially when issuing theory of constraints — a limiting factor that lets them control the management process. He also likes how he can create and move tasks easily throughout the workflow.
Most Helpful Negative User Review
According to a user who gave Fixd negative feedback on Software Advice, they sometimes lose comments and time entries when multiple people are working on the same task. He wishes that there was a way to avoid this while still letting his employees work on one task window.
Fixd has three subscription plans most suitable to small businesses — Free, Business, and Company. The prices are $0, $19, and $29 per user per month respectively. The main differences between the plans are the number of work orders per month, as well as the inclusion of additional features such as timesheet integration and bulk work order creation.
All plans include access to work orders and material database. The Business plan includes additional features such as flexible asset hierarchy, timesheet integration, quick approvals, stock taking, and reporting.
The Company plan includes everything in business, with additional features such as asset movement/tracking, bulk work order creation, inventory transfers, cycle counts, and priority support.
Fixd offers a free trial for those who want to try out the services first. They also offer an Enterprise plan, which is a customized subscription for larger companies. Contact Fixd for a pricing quote.