FixMe.IT is a remote desktop and remote support software. Its features include two-way desktop sharing, unattended access, multi-monitor navigation, and more. In this article, we cover FixMe.IT reviews and pricing. Ready to get started? Get a free trial.
FixMe.IT pricing is at $30 per seat per month or $300 per seat per year. Seats determine how many technicians can use the application simultaneously. One seat can connect to an unlimited number of remote computers. More logins can be added at no extra charge.
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Summary of Positive FixMe.IT Reviews
Users who gave FixMe.IT a positive review like how easy it is to set up and use. Some users also commended specific features such as unattended access, multiple support sessions, and the chat feature.
A user who left a positive review of FixMe.IT on G2 said that the software is great for easy end-user support, as well as maintenance of servers and databases during off times. He added that it’s convenient to use especially with unattended access and timers to track support history.
Summary of Negative FixMe.IT Reviews
As of the date this article was written (June 13, 2019), there are not a lot of negative FixMe.IT reviews available online. However, some users wished that the software supported Mac, Linux, Android, and Apple operating systems. Some users also had issues with the multi-monitor navigation function.
Check out the list below of some of FixMe.IT’s features:
- Two-way desktop sharing
- Multi-session handling
- Unattended access
- Instant chat
- Whiteboard tools
- Session reporting
- And more
How many unattended computers can a seat have access to?
Users with a single seat can configure up to 150 unattended computers.
How does FixMe.IT ensure data security?
All remote communications are transmitted through Hypertext Transfer Protocol Secure (HTTPS). FixMe.IT also uses industry-standard 256-bit Security Sockets Layer (SSL) encryption technology for secure and confidential support sessions.