Fleetmatics is a fleet management provider that sells Global Positioning Systems (GPS) to trucking and dispatch companies. It can monitor every vehicle in your fleet and their performance through mileage tracking, driver management, fuel management, vehicle tracking, routing, and more. We compiled user reviews from around the web and determined that Fleetmatics has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
Fleetmatics Customer Reviews
Summary of User Reviews
What Fleetmatics does well:
Users who recommend Fleetmatics said that the system is easy to use and that its dashboard allows you to quickly see a large amount of information.
What Fleetmatics does not do well:
Users who gave Fleetmatics negative feedback said that the tracking equipment frequently malfunctions. Customers also reported that Fleetmatics’ support reps didn’t handle their concerns well.
Most Helpful Positive User Review
A user who gave Fleetmatics a positive review on Consumer Affairs said that the software is very simple, easy to use, and helpful in making operations run smoothly. She said that she enjoys using the software everyday and that it has helped organize their fleet management.
Most Helpful Negative User Review
A user who gave Fleetmatics a negative review on Capterra said that the system didn’t work for their company. He said that they still had to check each piece of equipment individually to make sure they were all working properly. He also complained that he couldn’t get anyone from the customer support team to return his calls or emails.
Fleetmatics doesn’t publish their rates on their website, but according to a third party website, there’s a $45 fee per month for every vehicle in the fleet. To get an exact quote, you will need to get in touch with Fleetmatics’ sales team.