Flowroute is a Voice over Internet Protocol (VoIP) service and Session Initiation Protocol (SIP) trunking provider for businesses and enterprises. They offer users with local, toll-free, and vanity numbers in the US and Canada with fraud protection capabilities. We compiled Flowroute user reviews from around the web and determined that it generally has positive ratings. We also shared its available pricing options.
Summary of User Reviews
What Flowroute does well:
Users who recommended Flowroute said that its inbound and outbound calling systems are effective and that they work seamlessly. Some of them also found the live trial useful.
What Flowroute does not do well:
Users who gave Flowroute negative reviews said that they experienced subscription issues such as suspension or termination of account without prior notice. Some users also said that Flowroute has poor customer service.
Most Helpful Positive User Review
A user who left a positive review on Spiceworks said that Flowroute has an easy-to-use cloud-based platform with seamless connectivity. He also commended the good documentation and training materials supplied by Flowroute’s knowledge base site to help them maximize the use of the system.
Most Helpful Negative User Review
A user who left a negative review on GetVoIP said that Flowroute has poor customer support. He shared that they cancelled his premium subscription without warning, which caused interruptions in his business operations. According to him, the support agent assigned to him blocked his email and number, hence, there was no way for him to report this incident.
Flowroute offers four subscription plans: Pay as You Go (scalable pricing), Silver ($1,000+/month), Gold ($10,000+/month), and Platinum ($50,000+/month). The main difference between the plans is access to premium features such as tiered rate decks, advanced network consulting, technical consulting, and direct access to developers.
to $1.25/phone number
Check out the list below of some of Flowroute’s features.
- Local, Toll-Free, and Vanity Numbers in US and Canada
- Inbound Calling
- Outbound Calling
- Toll-Free Inbound Calling
- Enhanced Voice Services
- Optimized Network to Deliver Fax
- Customized Routing
- Long-Code SMS
- Toll-Free SMS
- Long-Code MMS
- Toll-Free MMS
Helpful VoIP Resources
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular VoIP providers and rising stars that covered the range of options for small businesses in terms of available features and price.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better – Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your business needs.
Is there a free trial?
How does Flowroute improve VoIP service reliability?
Flowroute helps improve the reliability of inbound calls by leveraging on its feature called HyperNetwork, which has the ability to route around outages and degradation. Flowroute also has partnerships with various carriers to deliver optimized connections and provide direct media delivery.
Does Flowroute provide extensive connectivity coverage?
Yes. Flowroute covers over 13,000 on-net rate centers, 17,000 phone number rate centers, and 200 international countries.
Flowroute Overview Video
This video provides an overview on how Flowroute can help improves real-time communications between businesses and their clients.