Flowroute is a virtual carrier that provides VoIP service and SIP trunking for businesses and enterprises. They also offer local, toll-free, and vanity numbers in US and Canada. We compiled user reviews from around the web and determined that Flowroute has a mix of positive and negative ratings. We also compared the most popular pricing options available.
Summary of Flowroute User Reviews
What Flowroute does well:
Customers who gave Flowroute positive feedback liked how easy it is to use and understand. Users also said that customer service staff are friendly, knowledgeable, and helpful.
What Flowroute does not do well:
Some customers who gave Flowroute critical feedback complained about billing issues and experiencing technical difficulties.
Most Helpful Positive User Review
A customer who gave Flowroute a positive review on G2 Crowd said that he liked the ease of administration such as in obtaining, porting, and provisioning phone numbers. He mentioned that the system supports a huge variety of IP platforms, which he loves. He was also impressed with the reliability of the customer service representatives.
Most Helpful Negative User Review
A user who gave Flowroute a negative review on Facebook dislikes that the company charges him for incoming calls by the minute. He also said that even after he had reduced the company to serve just as a backup carrier, their call progress is still disappointing, which he claims is costing him money.
Flowroute offers three subscription options: Silver ($1,000+/month), Gold ($10,000+/month), and Platinum ($50,000+/month). The main difference between plans is the availability of advanced features such as tiered rate decks, advanced network consulting, and technical consulting. You can also opt for Self Service and pay only for the minutes or services that you use.
To view the complete details of their pay as you go option, click here.
- Inbound calling
- Outbound calling
- Call routing
- Toll-free inbound calling
- Long-code SMS
- Toll-free SMS
- Long-Code MMS
- Toll-free MMS
- Phone numbers
Useful Flowroute Resources
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular VoIP providers and rising stars that covered the range of options for small businesses in terms of available features and price.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better – Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your needs.
Flowroute Video Overview
This video shows how Flowroute works.