FluentCloud is a cloud-based business call center and phone platform with a robust app integration system. Its features include a live dashboard, browser-based calling, call recording, toll-free numbers, and more. In this article, we cover user reviews and pricing. Ready to get started with FluentCloud? Request a demo.
What FluentCloud Does Well
Users who gave FluentCloud a positive review said that the program offers robust features such as whisper coaching, call barging, and a live dashboard. A few also mentioned that the system is easy to configure based on their specific requirements like complex routing queues. Excellent customer support was also cited.
What FluentCloud Does Not Do Well
Users who gave FluentCloud a negative review said that they experienced occasional poor call recording quality. They also suggested adding options for playback sessions so that they can go back exactly where they left off instead of playing it from the start.
FluentCloud offers three subscription plans: Essential ($20/user per month), Advanced (custom priced), and Complete (custom priced). The main differences between the plans include access to call recordings, customer support, as well as premium features such as unlimited API access, voice talent, voicemail transcription, and a complete and branded conference bridge.
FluentCloud can also accommodate contact centers. Interested companies can contact their sales team directly to request for a quotation.
Ready to get started with FluentCloud? Request a demo.
Top FluentCloud Alternative 2019
Check out the list below of some of FluentCloud’s features:
- Auto Attendant
- Three-Way Calling
- Branded Conference Bridge
- Call Recording
- Skills-Based Routing
- Toll-Free Numbers
- Detailed Recording
- Voicemail and Voicemail Drop
- Voice Talent
- Dynamic Agent
- Caller ID and Call Blocking
- Customizable Web Portal
- Report Builder
- Multi-Site Compatibility
- Virtual Office / Extensions
- Workflow Notifications
- SMS Messaging
Can FluentCloud enable users to automate their dialing tasks?
Does FluentCloud allow users to record their own call greetings?
Here is a list of some of FluentCloud’s popular integrations:
- Microsoft Office 365
- Google Chrome
- Google Apps for Work
- Amazon Echo
- Microsoft Active Directory