FluentStream is a cloud-based, hosted voice-over-internet-protocol (VoIP) system that provides business phone solutions for in-office and customer communications. It features call recording, call routing, voicemail transcription, conference bridging, video conferencing with screen sharing, and more. In this article, we cover FluentStream reviews. Ready to get started? Get a free trial.
FluentStream pricing depends on five packages. Basic and Virtual plans cost $5/user/month. The Essential plan costs $20 per month. For the Advanced and Complete plans, those interested need to contact FluentStream for a custom quote. The main difference between the plans is the inclusion of premium features such as auto attendant and unlimited API integrations.
Want the best balance of features and price? Check out Nextiva.
Ready to get started with FluentStream? Sign up for free.
Top VoIP Providers 2019
Quiz: Which VoIP Provider Is Best for You?
Summary of Positive FluentStream Reviews
Users who gave positive FluentStream reviews said that the platform is easy to learn and use. Many commended the clarity of the audio calls and its affordable pricing scheme. Others appreciate that there are plenty of useful features such as call recording and voicemail transcription. Some were impressed with the quality of its customer service.
“I love the customer support of FluentStream, specifically the ability to do a live chat and get connected to someone instantly. Every time, the rep has helped solve my problem and very quickly.”
Summary of Negative FluentStream Reviews
As of the date that this article was written (October 22, 2019), there are only a few up-to-date FluentStream reviews online. However, some users said that the mobile app can be improved. Others reported experiencing occasional system glitches and bugs.
“There is some clunkiness in FluentStream’s mobile app that still needs to be worked out, but it is still a solid feature.”
Top VoIP Picks From Fit Small Business
6 Best Small Business VoIP Phone Service Providers 2019: VoIP phone services are internet-based alternatives to traditional landline phones with features like auto attendants, voicemail, and customer relationship management integration. In this guide, we evaluated the best VoIP providers and narrowed it to the six best based on their price and features.
Check out the list below of some of FluentStream’s features:
- Cloud calling
- Call forwarding
- Voicemail transcription
- Softphone support
- And more
What are the bandwidth requirements to use FluentStream?
A basic 10 Mbps bandwidth connection can handle more than 100 VoIP phone calls at once, even when other devices are using your internet.
Does FluentStream offer unlimited calls?
Users get unlimited calls for both the United States and Canada.
What type of customer support does FluentStream offer?
All users get 24/7 US-based customer support.
Here is a list of some of FluentStream’s popular integrations:
- Bullhorn CRM
- Microsoft Office 365