FormAssembly is a software that enables companies and organizations to create web forms and collect data to make key business decisions. Being an enterprise-level solution, it is integrated with a large number of applications and is built to handle huge volumes of information. We compiled FormAssembly user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User FormAssembly Reviews
What FormAssembly Does Well
Users who gave FormAssembly a positive review said that they liked the software’s point-and-click interface which allows anybody without any technical background to create forms and surveys. They also mentioned that the customer support staff is responsive and friendly.
What FormAssembly Does Not Do Well
Users who gave FormAssembly a negative review noted that the software sometimes encounters glitches that can wipe out entire chunks of entries. They also cited that because it has such a robust platform, the learning curve for new users is steeper compared to other survey tools.
Most Helpful Positive User Review
One user who gave FormAssembly a positive review on Capterra said he likes that it has a very easy point-and-click interface to create and update forms. He also added that he is impressed with the customer service team, which was very responsive to inquiries via the site, email, and social media.
Most Helpful Negative User Review
One user who gave FormAssembly a negative review on G2 Crowd said there were times when the platform crashed and they had to start from scratch because all their work was erased. He also mentioned that it takes some time to get used to its many features.
FormAssembly has four paid subscription plans: Professional ($99/month), Premier ($249/month), Enterprise Cloud ($599/month), and Compliance Cloud (customized pricing). The rates for Professional and Premier plans are discounted per month if paid annually, and both have a 14-day free trial period.
Qualified nonprofit organizations are offered a 20% discount. The 10% discount for the annual Professional and Premier subscriptions can be combined with the 20% nonprofit discount. You may also contact customer support for a free demo.
Check out the list below of some of FormAssembly’s features.
- Mobile Apps
- Reports and Charts
- Secure Forms (SSL)
- FERPA Compliance
- Export to Excel, XML
- Email Notifications
- Dynamic Form Settings
Helpful Survey Software Resources
How to Conduct an Employee Engagement Survey With Free Template – Check out this article where we explain how you can do an employee engagement survey within your company from start to finish (and what to do with the results).
How to Get Reviews on Amazon the Right Way – Customer feedback is important to improve your business operations, especially when you’re selling on Amazon. Read on to get ideas on how you can get reviews faster and maximize the positive reviews that drive product sales.
Small Business Software Survey: Key Findings About Small Businesses – Not sure about the type of software you need for your business? Check out this article for some insights on the types of software widely used by small businesses, the types used least often, and the most popular brands.
What types of web forms am I allowed to create on FormAssembly?
FormAssembly allows any kind of customized forms. You can build survey questionnaires, client feedback form, simple contact forms, online registration forms, web order forms, and many more.
Are there restrictions to the forms I am allowed to make?
Yes. Forms that ask for sensitive information, such as passport or Social Security numbers, will automatically be disabled. You will need to contact customer support and undergo a thorough review process so the company can ensure that the form is used for appropriate and legitimate reasons.
Does FormAssembly offer a free trial?
Yes. You can sign up for a 14-day free trial without entering credit card details. They don’t issue a contract and you can cancel your account any time. If you are a Salesforce user, you can avail of a free, full-featured test drive of the software’s service.
FormAssembly Overview Video
This video provides an overall background on what FormAssembly can do to help small and large businesses make important sales and marketing decisions.
When choosing survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of FormAssembly’s popular integrations: