Formstack is a survey builder that lets users design and create customized online forms and capture data. It enables users to embed mobile-friendly surveys on their website or social media to collect payment, gather feedback, or collect leads. This article covers Formstack reviews and pricing. Ready to get started? Get a free trial.
Formstack Pricing is divided into five paid plans: Bronze ($19/month), Silver ($59/month), Gold ($99/month), Platinum ($249/month), and Enterprise (custom priced). The main differences between the plains include the number of users and forms, storage space, as well as access to premium features such as surveys, advanced PDFs, Salesforce integration, and service level agreements (SLAs).
*Annual plans are paid in full at the start of the billing cycle.
Formstack users may avail of the following add-on features for an additional fee: workflows, portals, conversion kit, and offline forms. These packages contain exclusive features and integrations that help meet specific needs.
Ready to get started with Formstack? Get a free trial.
Top Survey Software 2019
Summary of Positive Formstack Reviews
Users who gave positive Formstack reviews online commented that it is easy to use and that it provides a lot of integration options. They added that it makes information collection a breeze through its online forms. They also liked that the response feature can be used to automate tasks which they would normally do manually.
“There’s so much you can do with Formstack’s forms, from a simple poll to complex event registration. The forms are highly flexible and can be adapted for almost anything you need to do. It has a lot of integrations with other apps. I also appreciate the fact that they are willing to give nonprofits a discount.”
Summary of Negative Formstack Reviews
Users who gave negative Formstack reviews online disliked its reporting feature, saying that it does not provide customized reports. They also added that it is difficult to export data and that some of its features do not function properly. Some users also wished that its data limits were higher.
“The reports are lackluster; it can be difficult to visualize or analyze your data directly in Formstack. Not too long ago, they introduced an Approvals workflow, which sounded great. You could have one person fill out a form and notify the next person in line to approve it and pass it down the chain. But all of those approvers have to be Formstack users, which can add up to big bucks.”
Top Customer Feedback Picks From Fit Small Business
6 Best Customer Feedback Software: Customer feedback software automates the feedback process for consistent results by collecting shopper insights and delivering those insights to the business owner. The best programs are affordable, receive feedback across multiple channels, and provide businesses with actionable insights. We examined dozens of customer feedback programs with features like these to arrive at the best overall.
Check out the list below of some of Formstack’s features:
- Form builder
- Data and analytics
- Payments and security
- Conditional logic
- And more
What forms of payment does Formstack accept?
Formstack accepts the following credit cards for payment: Visa, Mastercard, Discover, and American Express. Users of the Platinum and Enterprise plans may also request an annual invoice.
Can I use my own themes in my online forms?
Formstack users can create customized themes using the platform’s theme builder if they do not want to choose among the prebuilt themes. The number of custom themes that can be built depends on the type of paid subscription plan.
Here is a list of some of Formstack’s popular integrations: