Freelancer.com is a crowd-sourcing job marketplace where businesses can post job ads that freelancers can bid on. It gives users access to freelancers with skills such as web design, mobile app development, virtual assistance, and more. We compiled Freelancer.com user reviews from around the web and determined that they generally have negative ratings. We also compared the most popular pricing options available.
Pricing & Features
Summary of User Reviews
What Freelancer.com Does Well
Users who gave Freelancer.com a positive review said that the platform provides them with a convenient way to easily hire freelancers online and process their payments easily. Some users also mentioned efficient customer service.
What Freelancer.com Does Not Do Well
Users who gave Freelancer.com a negative review said that the site lacks processes to screen the quality of freelancers registered on their platform. Some users also complained about being charged with unnecessary fees.
Most Helpful Positive User Review
“The company is very professional and the informative live support helped me with my options and explained well what I had to do.”
– Shivakant Dubey
Most Helpful Negative User Review
“It doesn’t create a system that is useful to small businesses. Abusers can bid and win work, not do a second of work, and create a dispute — strong arming businesses into payments for NO work done. In my case, the freelancer was verbally abusive and highly unprofessional. But you can only review freelancers when work is completed, so in these instances, you are left with no way to warn others.”
– Jesse Downs
Freelancer.com allows small businesses to post job ads for free. Different pricing points are offered based on the kind of projects. For example, 3% of the transaction or $3 is deducted for Fixed Projects — whichever is higher. Other pricing options available are Featured Projects at $29 and Rush Projects at $9.
|Fixed Project fee||3% or $3, whichever is higher|
|Hourly Project fee||3% for every payment made|
|Extend Project Bidding||$9|
Check out the list below for some of Freelancer.com’s features.
- Work progress monitoring
- Work hours monitoring
- Direct communication with freelancers
- Mobile and desktop app
- Secured payment transactions
- PayPal integration
- Skrill integration
Useful Freelancer.com Resources
6 Best Freelance Websites for Employers 2018 – Freelance websites provide access to just-in-time workers to complete important assignments of all kinds. We looked at six of the most popular freelance websites with affordable pricing and features small businesses can use.
How to Hire a Freelancer in 3 Easy Steps – From choosing a job marketplace to filtering candidate responses, we guide you through three important steps to find the best freelancers for your business.
Top 59 Free Job Posting Sites & Paid Options for Small Businesses – Finding a freelancer can be overwhelming given that there are so many people you can choose from. In this article, we categorize different websites that you can visit to find freelancers depending on your hiring criteria.
How can an employer order a service?
Services are listed and ordered by clicking the “Place Order” page on the platform.
How can an employer communicate with a freelancer for a project?
Freelancer.com has its own messaging system that takes care of all communication, information, and file exchanges between employers and freelancers.
How can an employer rate a freelancer for their service?
An employer can leave a review on the platform as soon as the service is delivered by the freelancer in full. This is done through the Freelancer reputation system feature.
Freelancer.com Overview Video
This video provides an overall background on what Freelancer.com can do to help you find freelancers for your business.