FreshBooks is a cloud-based accounting and invoicing software designed for self-employed professionals and small business owners. It enables users to manage online payments and automate tasks such as client follow-up, expense organization, and time tracking. In this article, we cover FreshBooks reviews and pricing. Ready to get started? Get a free trial.
FreshBooks pricing is based on three plans: Lite, Plus, and Premium. Each plan costs $15, $25, and $50 per month, respectively. All plans include basic accounting features like invoicing, payment processing, and time tracking. The main difference between the plans is the number of billable clients.
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*Annual plans are paid in full at the start of the billing cycle.
It also offers FreshBooks Select (custom-priced) for businesses that have more than 500 clients or more than $150,000 billings per year.
For credit card processing, FreshBooks Payments currently charges a transaction fee of 2.9% + 30 cents on all card transactions, except for American Express, which costs 3.5% + 30 cents.
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Summary of Positive FreshBooks Reviews
Users who gave positive FreshBooks reviews said that it has a clean and intuitive user interface. Some of them also shared that it streamlined their invoicing and billing processes. Others commended its seamless integration with payment gateways which enables their clients to pay online using their credit cards.
“FreshBooks’ asset is integrating with other software applications as well as banking institutions. As such, you can log in to FreshBooks and see all your accounting data in one place, rather than bouncing back and forth between different platforms and spreadsheets. FreshBooks also has easy to understand and beautifully designed reports. You can tell that there’s a lot of technology going on behind the scenes to generate these reports, but nothing on the user-facing side is complex or overwhelming.”
Summary of Negative FreshBooks Reviews
Users who gave negative FreshBooks reviews reported that it is limited to single-entry accounting, which isn’t enough to cater to the needs of growing businesses. Some also complained that reports cannot be viewed using the mobile app.
“Single-entry accounting keeps on being a problem for me, and I wish it wasn’t like that. Some other bugs keep happening, but customer support has fixed them.”
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Check out the list below of some of FreshBooks’ features:
- Client invoicing
- Expense organization
- Time tracking
- File sharing
- Payment reminders
- Auto billing
- Payment processing
- And more
Does FreshBooks accept credit cards?
FreshBooks can process credit card payments through integration with either one of its payment gateway options. It currently offers FreshBooks Payments powered by Stripe for international transactions and FreshBooks Payments powered by WePay for clients in the United States and Canada.
What types of reports are available on FreshBooks?
FreshBooks offers standard business and financial reports such as Profit and Loss, as well as Sales Tax Summary. It also provides a report of aging accounts, payments collected, accounting entries, expenses, invoice details, and more.
Here is a list of some of FreshBooks’ popular integrations:
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