Freshsales CRM is an integrated CRM tool that enables users to scout for business prospects, track leads, monitor deals, run sales campaigns, and manage events. Its features include built-in phone and email, user behavior tracking, deal management, and more. In this article, we cover user reviews and pricing. Ready to get started with Freshsales CRM? Get a free trial.
What Freshsales CRM Does Well
Users who gave Freshsales CRM a positive review commended the easy to use interface and the flexibility of workflows and integrations. A few of them also commented that all the features are centralized in a dashboard accessible anywhere using their mobile devices.
“The ease of use is the biggest pro for me. I have used many other sales tools, but Freshsales is the easiest tool to use and easy to track. The view of the control panel where you can see your channeling and the stages of the offers is the best.”
— Julio Gonzalez
What Freshsales CRM Does Not Do Well
Users who gave Freshsales CRM a negative review said that the reporting tools are not fully customizable. Some of them also experienced occasional system downtimes.
“The reporting capabilities should be improved. A little more flexibility and expansion for Reports and Dashboards would be desirable.”
— Janti Dumain
Which CRM is Best For You?
Freshsales CRM Pricing
Freshsales CRM has four subscription options. When billed monthly, prices are $19 for the Blossom plan, $35 for the Garden plan, $65 for the Estate plan, and $79 for the Forest plan. The main differences between the plans are the number of emails per day, sales campaign allocation, and access to premium features such as auto profile enrichment.
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*The annual plans are paid in full at the start of the billing cycle.
The software also offers local and toll-free numbers starting at $1/month in order to make and receive calls.
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Freshsales CRM Features
Check out the list below of some of Freshsales CRM’s features:
- Lead Scoring and Management
- Visual Sales Pipeline
- One Click to Call
- Personalized Welcome and Voicemail Messages
- Email Tracking
- Customizable Sales Campaigns
- Email Metrics
- Revenue Analytics
- Trendline Reports and Scheduling
- Event Tracking
- And More
Freshsales CRM FAQ
Can Freshsales CRM automate the company’s phone calling system?
Is it safe to use Freshsales CRM in terms of data privacy?
Here is a list of some of Freshsales CRM’s popular integrations:
- HubSpot Marketing
- Google Calendar
- Office 365 Calendar