Fulfillment.com is an order fulfillment service for businesses that need quick and reliable shipping and storage worldwide. They also have a software that lets users track their products, verify product destinations, and more. We compiled user reviews from around the web and found that Fulfillment.com has mainly positive reviews. We also compared the most common pricing options for small business owners.
Fulfillment.com Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of User Reviews
What Fulfillment.com does well:
According to the positive reviews online, users enjoy using Fulfillment.com because they have a high fulfillment accuracy rate and speedy delivery service. Others mentioned that they like how the company has strategically placed warehouses around the globe. Some said that they are pleased with the software’s features such as inventory tracking, warehouse management, backorder management, order grouping, address verification, carrier optimization, and protective packaging.
What Fulfillment.com does not do well:
According to the negative reviews online, information about the warehouses where their products are stored is lacking. Others mentioned that they would like to see a more transparent pricing plan before they moved forward with the service. Some mentioned that the Fulfillment.com field team took too long in preparing their shipments. They also said that they disliked the added charges on minor services such as measuring products and recording the status of their inventory.
Most Helpful Positive User Review
According to one positive review on Web Retailer, Fulfillment.com consistently shipped out their orders in a timely manner. He also said that he did not have to deal with inaccurate orders. He liked how the company’s customer service team offered a hands-on approach to their business as well.
Most Helpful Negative User Review
According to a user who left a negative review of Fulfillment.com on our website, they were charged a lot of fees (e.g. fees for measuring and taking photos of items, monthly fees per item). He mentioned that he did not agree to some of the fees he was being charged, but he no longer has a choice because he already spent a lot to ship all of his items from Fullfillment.com and he had already closed his warehouse.
Fulfillment.com does not publish their prices on their website. According to a third party source, Fulfillment.com charges $10 per month for basic services.
Fulfillment.com features include:
- Web-based Inventory Management
- Same-Day Order Fulfillment
- Small Parcel Shipping
- E-Commerce and Catalog Fulfillment
- Freight Forwarding
- Worldwide Distribution
- Order Management
- Promotional Fulfillment
- Packaging and Repackaging
- Packouts & Break Bulk
- Pick Pack Ship
- 3PL Warehousing & Distribution
- Product Labeling
- Inventory Management
- Co-packaging and Shrink Wrapping
To get a quotation for your business, you may contact Fulfillment.com on their website.