FullStory is a digital intelligence platform with a heat map feature that generates colorful visualization of aggregated click data. Its replay capability acts as a digital video recorder that shows user experience. In this article, we cover FullStory reviews and pricing. Ready to get started? Sign up for free.
Summary of Positive FullStory Reviews
Users who gave FullStory a positive review online said that its user interface is flexible and easy to use. Others shared that its filter capability helps them to be more efficient with data gathering.
One user who gave FullStory a positive review on G2 Crowd said that its video recording feature is pixel-perfect and almost 100% accurate from the visitor point of view. They also appreciate that the software is constantly being updated with more advanced functionalities.
Summary of Negative FullStory Reviews
Users who gave FullStory a negative review online noted that the speed of the platform slows down when viewing video recordings. They also wished for better filtering options for stories, saying the current set up is quite cumbersome.
One user who gave FullStory a negative review on G2 Crowd wished that he could isolate stories by times of day, and not just by day. He added that he would love an easier way to scroll through stories instead of relying on seeing 25 at a time.
FullStory pricing is based on a free plan and two paid subscription options: Professional ($299 per month), and Enterprise (custom priced). The main differences between the plans include the number of monthly sessions and teammate seats, as well as the duration of data retention. All plans include basic features like session replay, session sharing, omnisearch, and more.
*Annual plans are paid in full at the start of the billing cycle.
Ready to get started with FullStory? Sign up for free.
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Check out the list below of some of FullStory’s features:
- Session replay
- Custom user attributes
- Rage clicks
- Dead clicks
- Custom events
- Session sharing
- And more
What defines a session in FullStory?
A session is a series of user interactions on the website that begins with the first page that is visited and ends with inactivity that lasts longer than 30 minutes.
What happens to my data after the retention period?
Sessions are deleted as they reach the age specified in your subscription plan. You may adjust your plan if you need your data for a longer period of time.
Here is a list of some of FullStory’s popular integrations: