FuseDesk is an integrated help desk, messaging, and support ticketing platform add-on for Keap and Infusionsoft by Keap users. Its key features include LoginSync technology, templates, as well as history automation of case emails, call logs, chats, and notes. This article covers FuseDesk reviews. Ready to get started? Get the app for free.
Those who are looking for FuseDesk pricing will be happy to know that it is free for Keap and Infusionsoft users. Pricing for services from similar providers can range from $1 to $49/month for those with basic functionalities, while the more extensive ones can cost $100 to $149/month.
Interested users may also request a fully functional FuseDesk Demo App by filling out a form from its website.
Ready to get started with FuseDesk? Get the app for free.
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Summary of FuseDesk Reviews
As of the date this article was written (August 2, 2019), there are no up-to-date FuseDesk reviews online. If you are a past or current FuseDesk user, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of FuseDesk’s features:
- Personal secret email for users
- Live chat and messaging
- FuseDesk LoginSync technology
- Live case updates
- Custom reply templates
- Case history
- And more
How does the login sync for Keap/InfusionsoftID work?
Users can easily log in to their FuseDesk accounts with their existing Keap/InfusionsoftID credentials. A team member who is removed from either platform will no longer be able to access FuseDesk.
What key metrics does FuseDesk generate for its users?
With one-click data export, users can generate key metrics for case volume, assignment times, response times, resolution times, and more.
Here is a list of some of FuseDesk’s popular integrations:
- Infusionsoft by Keap