Genbook offers online appointment scheduling solutions designed for a variety of businesses such as health, wellness, beauty, and professional local service providers. Its key features include smart customizable calendar, email/SMS notifications, customer directory, and SEO. In this article, we cover Genbook reviews and pricing. Get a free trial.
Genbook pricing is based on four subscription plans: 1 Staff Member ($29/month), 2-5 Staff Members ($59/month), 6-12 Staff Members ($99/month), and 13+ Staff Members (customized). The only difference between the plans is the number of staff member allocation.
|1 Staff Member|
|2-5 Staff Members|
|6-12 Staff Members|
|13+ Staff Members|
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Interested users may contact Genbook’s sales team directly to request a quotation for 13 or more staff members.
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Summary of Positive Genbook Reviews
Users who gave Genbook a positive review said that the software is intuitive and time-efficient to use. Some of them commended its efficiency in monitoring and managing appointments, as well as the ease of use and automatic capture of customer reviews. Excellent customer service was also cited.
“I really like the online ability to log in as well as have patients and other users create their own accounts. We have multiple physicians in one office all using the same system. They also listen to their clients and change the software to be more useful and customized in order to do so.” — Melanie Haas
Summary of Negative Genbook Reviews
As of the date this article was written (May 14, 2019), there are not a lot of up-to-date negative Genbook user reviews online. However, some users said that the software doesn’t allow overlapping appointments and complained about its pricing plans. It is notable, however, that most users are happy with the software in general.
Top Appointment Scheduling Software Pick from Fit Small Business
Check out the list below of some of Genbook’s features:
- Unlimited online scheduling and re-booking of appointments
- Smart and customizable calendar
- Email and SMS reminders
- Mobile app
- Customer contacts
- Search engine optimization
- Online and in-store payments
- And more
How does Genbook help boost a business’ online presence?
Genbook connects businesses to major search sites, social media, online directories, and local apps. The software also has a subscription add-on option for SEO and social media marketing solutions to make this possible.
What types of businesses or service providers can benefit from using Genbook’s services?
Genbook caters to a vast range of business industries including health, wellness, beauty, and professional local service providers. Under these categories are salons, spas, barber shops, massage, skin care, acupuncturists, chiropractors, eyelash, medical, tanning, photographers, legal services, and many more.
Here is a list of some of Genbook’s popular integrations: