Genesis Communications is a hosted cloud call center platform that specializes in various industries such as telemarketing, insurance, and healthcare. Its features include auto call distribution, do not call (DNC) lists, remote agent, and more. In this article, we cover Genesis Communications reviews and pricing. Ready to get started? Visit its website.
Genesis Communications Pricing
Genesis Communications pricing is not readily available on its website. However, according to a third-party site, prices start at $150 per user, per month. Interested users may contact Genesis Communications’ sales team for more accurate pricing information.
Ready to get started with Genesis Communications? Visit its website.
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Summary of Genesis Communications Reviews
As of the date this article was written (Sept. 2, 2019), there are no up-to-date Genesis Communications reviews available online. If you are a past or current Genesis Communications customer, leave a review to help other business owners who are deciding whether or not to use the product.
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Genesis Communications Features
Check out the list below of some of Genesis Communications’ features:
- Inbound and outbound calling
- Auto call distribution
- On-screen agent interface
- Compliance management
- Remote agent access
- Do not call (DNC) list
- And more
Genesis Communications FAQs
Can users keep their existing phone systems when using Genesis Communications?
Yes. New Genesis Communications users are not required to pay for new phone lines and purchase new phones or any other additional hardware.
How does Genesis Communications’ predictive dialer improve agent productivity?
Each agent is able to handle multiple campaigns at a time and work from anywhere. Companies can also run multiple campaigns simultaneously while remaining compliant with industry standards.