GetResponse is an email marketing software that allows small business owners to easily create and automate their email marketing campaigns. We compiled GetResponse user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of top email marketing software, read our email marketing buyer’s guide.
GetResponse Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that GetResponse has generally positive ratings. Here’s what we found:
What GetResponse does well:
Users who gave GetResponse a positive review said that this software provides more features at a lower price compared to other email marketing platforms they used previously. Others also liked the easy-to-use drag and drop builder, their top-notch customer service, and the additional functionalities you can use — such as the ability to host webinars, create landing pages, and generate surveys.
What GetResponse does not do well:
Users who gave GetResponse a negative review complained about the platform’s confusing user interface. Some also experienced difficulties customizing the layouts — like when they’re editing and positioning the pictures they want to add to their emails. Apart from that, other users had issues with third-party integrations (i.e. integrating with Salesforce).
Most Helpful Positive User Review
One user who gave GetResponse a positive review on G2 Crowd said that among the three popular email marketing software he used, GetResponse provides the best value for its price due to the features included in their packages that other platforms do not offer. He also pointed out how amazing their customer service is.
Most Helpful Negative User Review
One user who gave GetResponse a negative review on Finances Online said that editing a template is challenging. He said he needs to start over if he decides to change the design or add more features.
GetResponse User Reviews from Around the Web
Here are a few other resources for finding helpful GetResponse customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 18, 2017|
GetResponse offers four scalable pricing options for email marketing beginners to growing businesses. Their packages for small business owners range from $15 to $165 per month. They also have an enterprise plan that costs $999 per month for 100,000+ subscribers.
Best Pricing Option for Small Business Owners
|Web Event Tracking|
With any package, you can save 18% if you are billed annually, and 30% if are billed every two years.
Is GetResponse Right For Your Small Business?
GetResponse not only provides automation for email marketing campaigns, it also allows users to create landing pages and webinars that will help increase conversions for most types of businesses. Its plans are reasonably priced — so small business owners and large enterprises can find a sweet spot that meets their budget and functionality needs.
However, if you just need a simple solution for sending emails and want a more affordable option, we suggest checking out Mailchimp.