GoldMine is a CRM solution that can be housed in the cloud or on a private server. It is a simple and straightforward tool that enables users to perform various CRM tasks, such as contact management, mass email sending, and sales performance tracking. We compiled GoldMine user reviews from our website and around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of GoldMine User Reviews
What GoldMine Does Well
Users who gave GoldMine a positive review said that it is intuitive and easy to use. They also cited helpful features such as third-party integrations and custom filters.
What GoldMine Does Not Do Well
Users who gave GoldMine a negative review complained about the slow performance of the software. They also reported difficulties in formatting email templates.
Most Helpful Positive User Review
“GoldMine is a very easy to use CRM system. Staff can be quickly trained on the use of this tool. Works well with Outlook and G-Suite. Building groups, lists, and filters are all easy to accomplish. Mass emails are a breeze. Email, phone call, and meeting histories are very easy to access. Makes writing reports easy!”
— Dan Ripke
Most Helpful Negative User Review
“It has its bugs. It can run slow and sometimes, it will not link properly. Proper formatting in email is atrocious — it’s better to format an email in Word, and copy-paste it.”
— Ariel Veltre
GoldMine has a cloud-based and self-hosted version. The GoldMine Cloud starts at $55/user/month, while the GoldMine Premium costs a one-time fee of $1,992 for three users and $3,195 for five users. GoldMine Premium is also available for one user, but pricing is by request. The main difference between the plans is the server location.
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Check out the list below of some of GoldMine’s features:
- Contact Management: lets users organize a directory of all their business contacts, including their profile and contact information.
- Mass Email Sending: enables users to send email blasts to all or particular users in their directory.
- Sales Reporting and Forecasting: lets users analyze and predict sales growth within an identified timeframe based on their average business performance.
- Mobile Access: allows users to manage their CRM functions on-the-go using their smartphones.
- Third-Party Integrations: lets users seamlessly integrate other apps they use, such as marketing automation, accounting, analytics, social media among others.
Helpful CRM Software Resources
What is a CRM Software? An Introduction For Small Businesses — In this guide, we answered questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compared Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Does GoldMine offer a free trial or demo?
There was no mention of a free trial on the website, but interested users may request for a demo to know more about the product.
Does GoldMine provide a Knowledge Base for its users?
Yes. GoldMine provides users with educational guides and webinars about their CRM products.
Does GoldMine offer special discounts?
Yes. Users who opt to purchase GoldMine Premium can save up to 70% as compared to getting a monthly GoldMine Cloud plan.
GoldMine Overview Video
This video provides an overall background on what GoldMine can do to help users improve their relationship with their customers.
When choosing a CRM software, it’s important that the system integrates with other applications your business is currently using. Here is a list of some of GoldMine’s popular integrations: