GoldMine is a CRM solution that can be housed on the cloud or on a private server. It is a simple and straightforward tool that enables users to perform various CRM tasks such as contacts management, mass email sending, and sales performance tracking. We compiled GoldMine reviews from around the web and found that it has generally positive ratings. We also shared its available pricing options.
Summary of GoldMine User Reviews
What GoldMine does well:
Users who recommended GoldMine said that they like that there’s an option to purchase the software with a one-time fee, instead of paying monthly subscription fees. They also said that the platform is intuitive, easy to use, and efficient in keeping track of their contacts.
What GoldMine does not do well:
Users who gave GoldMine negative reviews said that they encounter occasional glitches with third-party integrations. Some users also said that there’s not much available training materials for first-time users.
Most Helpful Positive User Review:
A user who left a positive review of GoldMine on G2 Crowd said that the program allows for a lot of customizations in terms of processes and workflows. He also said that the app provides small businesses an easy way to efficiently manage all their customer servicing needs without having to invest in a cloud-based solution.
Most Helpful Negative User Review:
A user who left a negative review of GoldMine on G2 Crowd said that there’s no contact duplicate warning or that the feature sometimes doesn’t work — prompting them to always manually check their directory. He said that this is not efficient for companies with a lot of contacts. He also said that the SQL integration can be clunky, and sometimes results in downtimes.
GoldMine has a cloud-based & self hosted version. The GoldMine Cloud starts at $55/user/ month, while the GoldMine Premium costs $1,992 for 3 users and $3,195 for five users. The Goldmine Premium is also available for one user, but pricing is by request. The main difference between the plans is the server location of the software.
Check out the list below of some of GoldMine’s features.
- Contact Management: lets users organize a directory of all their business contacts including their profile and contact information.
- Mass Email Sending: enables users to send email blasts to all or particular users in their directory.
- Sales Reporting and Forecasting: lets users analyze and predict sales growth within an identified timeframe based on their average business performance.
- Mobile Access: allows users to manage their CRM functions on the go using their smartphones.
- Third Party Integrations: Lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, among others.
Useful GoldMine Resources
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Best Mobile CRM App for 2017: ProsperWorks vs. PipeDrive vs. Other Top Options — Mobile CRM apps allow sales teams to manage customer relationships on the go. In this article, we looked at the most popular options, the rising stars, and the selected six that suit the range of small business needs.
GoldMine Overview Video
This video provides an overview on how GoldMine can help users improve their relationships with their customers using its different functionalities.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of GoldMine’s popular integrations.