Google Forms is a survey software that allows users to create online polls, manage event registrations, and create and summarize surveys. It also enables users to assess results with graphs and charts on a web browser or mobile device. We compiled Google Forms user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What Google Forms Does Well
Users who gave Google Forms a positive review said that the app makes it very easy to create new questionnaires, customize how pages look, and analyze results using graphs. They also mentioned that it is a time-saver because results are immediately reflected on a sheet that can be cloud-linked to their Gmail address. They added that it’s convenient that the forms can also be shared with as many people as necessary.
What Google Forms Does Not Do Well
Users who gave Google Forms a negative review said that there are limited options for both question formats and the design of the sheets. They added that the limited customization options make it difficult for them to create surveys that have plenty of questions. They also noted that it takes a while mastering the shortcuts.
Most Helpful Positive User Review
One user who gave Google Forms a positive review on G2 Crowd said that the platform is extremely user-friendly and that it allows several people to collaborate on the creation of a questionnaire. She also cited that it is very easy to pull the results into a Google Sheet to make use of the data collected offline. Additionally, she liked that results can be translated into graphs and charts.
Most Helpful Negative User Review
One user who left a review of Google Forms on Capterra said that it does not have plenty of options when it comes to customizing how the surveys look, adding that the templates are boring and too formal.
Google Forms Pricing
Google Forms comes free with an account with Gmail or G Suite. Other similar providers with basic features start at $0 to $20/month, while the more extensive ones range from $70 to $130/month.
Google Forms Features
Check out the list below of some of Google Forms’ features.
- Mobile Survey
- Create Polls and Pop Quizzes
- Question Branding
- Automatic Summaries
- Custom Forms
- Curated Themes
- Multiple Choice
- Add Images and Videos
- Automatic Summaries
- Real-Time Response Information
- Page Branching
- Access Control
- Responsive Forms
- Export to Google Sheets
- Multi-User Collaboration
Helpful Survey Software Resources
How to Conduct an Employee Engagement Survey With Free Template – Check out this article where we explain how you can do an employee engagement survey within your company from start to finish (and what to do with the results).
How to Get Reviews on Amazon the Right Way – Customer feedback is important to improve your business operations — especially when you’re selling on Amazon. Read on to get ideas on how you can get reviews faster and maximize the positive reviews that drive product sales.
Small Business Software Survey: Key Findings About Small Businesses – Not sure about the type of software you need for your business? Check out this article for some insights on the types of software widely used by small businesses, the types used least often, and the most popular brands.
Google Forms FAQ
Do users need to have G Suite accounts to respond to the surveys?
No. Anybody with a computer or mobile phone and an Internet connection can answer surveys made from Google Forms.
Can Google Forms handle a large number of users?
Yes. Similar to Google Sheets, it can handle as many as two million cells of data.
Can the form be made private and visible only to my company?
Yes. Google Forms has settings to either make the forms public or limit the access to only certain people or organizations.
Google Forms Overview Video
This video provides an overall background on what Google Forms can do to help individuals and businesses gather data from online surveys.
When choosing survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Google Forms’ popular integrations:
- G Suite
- HubSpot Marketing
- HubSpot CRM
- Apptivo CRM
- Maintenance Care