Google Hangouts is a communications platform developed by Google that allows users to engage in various communications channels such as text, voice calls, or video chats. It is integrated into Google+ and Gmail and has mobile apps for iOS and Android devices. In this article, we covered user reviews and pricing. Ready to try Google Hangouts? Sign up for a free account.
What Google Hangouts Does Well
Users who gave Google Hangouts a positive review liked that they can use the service for free. They also said that the platform is easy to use and is accessible virtually anywhere with good internet connection and by anyone with a Google account. Many also appreciated that it supports group video conferencing.
One user who gave Google Hangouts a positive review on G2 Crowd said that the program provides her with exactly what she needs to communicate on a daily basis, both at work and in her personal life. She also said that it is straightforward to use and that that video quality is generally good. Lastly, she likes that she can access the platform from multiple devices and that it is free of charge.
What Google Hangouts Does Not Do Well
Users who gave Google Hangouts a negative review said that they encounter bugs and glitches while using the program. Some reported that it can be slow to respond at times and that the system would randomly crash.
One user who gave Google Hangouts a critical review on Capterra said that while he’s happy with the ease of use, the mobile version app sometimes gets stuck. He also reported that images failed to send at times. He mentioned that good internet bandwidth is required for seamless video conferencing and that a 4G connection won’t be enough to support video calls.
Google Hangouts Pricing
Google Hangouts is completely free to use for receiving and making calls as well as video conferencing. While most Google apps are free, businesses with paid G Suite accounts get additional features such as increased cloud storage. G Suite pricing range from $3 to $25 per user per month.
Ready to try Google Hangouts? Sign up for a free account.
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Google Hangouts Features
Check out the list below of some of Google Hangouts’ features:
See Features
Google Hangouts FAQ
What are the requirements to use Hangouts?
See Answer
What operating systems work with Hangouts?
See Answer
Is there a limit to the number of participants in Google Hangouts?
See Answer
Popular Integrations
Here is a list of some of Google Hangouts’ popular integrations:
View Integrations
Google Hangouts Alternatives
Not sure if Google Hangouts is the right fit for you? Read our reviews of all top video conferencing software or check out one of these three Google Hangouts alternatives.
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Jamie Slater
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Review SourceOrganic
The ease and portability of this is awesome. It makes it easy to get quick answers no matter where you are because you can use this on your cell phone too. I am quite often not in my office so for my office staff to be able to get in touch with me is nice.
I have not come across this yet.
That I knew about it before.
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This reviewer provided a screenshot to verify they are an active user of the product.
Christine Toro
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Voice conferencing is clear and we are able to have multiple employees on the call.
The video could be clearer with the ability to see at a distance.
I wish I knew about this program when it first came out.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.