Google Voice is a VoIP service that offers users a phone number for making and receiving calls over the internet and from any device. Its features include voicemail transcription, call forwarding, text messaging, and more. In this article, we cover Google Voice reviews and pricing.
Want to know the top VoIP software for small business? Read our Google Voice alternatives guide.
Which VoIP Provider is Right for You?
Google Voice Pricing
The Google Voice pricing scheme is based on a user’s need. For personal use, it offers free calls within the U.S. and Canada and charges fees that range from $0.01 to $3+/minute depending on the location for calls to other countries. For work-related usage, it has three plans that cost $10 to $30/user/month.
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The three Work plans include free calls to Canada from the U.S. and free calls to the U.S. from any country. It also comes with unlimited text messaging in the U.S., voicemail transcription, call forwarding, integrations with Google Hangout Meets and Google Calendar, 24/7 support, and more. Additionally, Google Voice apps for desktop and mobile devices are free to download.
Popular VoIP Software 2020
VoIP Phone Service
Larger companies with high call volumes that need enterprise level features
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Solopreneurs who want a business number on their personal device
Solopreneurs and small business owners wanting an affordable turnkey vanity number and VoIP provider
Summary of Positive Google Voice Reviews
Users who gave Google Voice a positive review said that it is a user-friendly and affordable tool. They also like that it is easily accessible from any device and that it provides them with a phone number different from their personal line to make business calls.
“The ease of use and quality of product are outstanding. The ability to offer it so affordably to users sets it apart and on the top of my list. It can be used for business and personal and has both phone, voicemail, and text capabilities.” —Tiffany Stephens
Summary of Negative Google Voice Reviews
Users who gave Google Voice a negative review noted that its integration with Google Hangouts is a bit slow and that text messages sent through it are sometimes delayed. Others complained about the poor quality of its voicemail transcriptions.
“The voicemail-to-text capability is sometimes a little suspect, but it works well enough to get the gist of the message. I think there can be improvements made that will make it outstanding and nearly perfect.” —Tom Wondra
Top VoIP Provider Picks from Fit Small Business
6 Best Small Business VoIP Phone Service Providers 2019: Voice over Internet Protocol (VoIP) phone services are internet-based alternatives to traditional landline phones with features like auto-attendants, voicemail, and customer relationship management integration. In this guide, we evaluated the best VoIP providers and narrowed it to the six best. Then, we compared their price, features, and more to learn who each is right for and which is the best overall.
Google Voice Features
Check out the list below of some of Google Voice’s features:
- Call forwarding
- Text messaging
- Spam call blocker
- Voicemail transcription
- Mobile app for iOS and Android
- International calls with competitive rates
- And more
Frequently Asked Questions Ask the Experts
I have an existing mobile number. Can I link it to Google Voice?
Yes, you may link your existing mobile or landline number to your Google Voice number.
Is Google Voice Free?
If you are using Google Voice for personal use, you can make free calls to anyone in the US or Canada. For business use, Google Voice plans start at $10/user/month.
Here is a list of some of Google Voice’s popular integrations:
- Google Hangouts Meet
- Google Calendar
- G Suite apps