Google Voice provides its users with one free number for calls, text messages, and voicemail. It allows users to link their Google Voice number to any landline or mobile number and access it via their smartphones or computers. We compiled Google Voice user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Want to know the top VoIP software for small business? Read our Google Voice alternatives guide.
Summary of Google Voice User Reviews
What Google Voice Does Well
Users who gave Google Voice a positive review said that it is a great option for a convenient and cloud-based business phone line. They also mentioned that it is very cost effective.
What Google Voice Does Not Do Well
There weren’t a lot of negative Google Voice reviews, but some users said that the software seems to be an afterthought in Google’s suite of products. They also recommended integrations with other software aside from Google Hangouts.
Which VoIP Provider is Right for you?
Most Helpful Positive User Review
A user who left a positive review on TrustRadius said that they use Google Voice as an alternative to a second phone line for their business. They mentioned that it provides them and their clients with an experience that feels like a traditional phone line, not a VoIP. According to them, it’s also cost effective since there’s no monthly plan or phone payment required.
Most Helpful Negative User Review
A user who left a negative review on TrustRadius said that Google Voice seems like an unwanted appendage to the Google ecosystem because it lacks much integration outside of Google Hangouts. He said that Google Voice has no Gmail integration and that it would be better if he was able to have his incoming calls and transcribed voicemails show up in his Gmail account.
Google Voice Pricing
Google Voice is free to download. The software offers unlimited free calls within the US and Canada, and $0.01/minute in other countries or certain US territories. Other per country call rates range from $0.01-$7.25/minute.
Top VoIP Providers 2019
|Best For||Small businesses that want the best balance of features, price, and customer service||Larger companies with flexible budgets that want advanced features and multiple lines||Business owners who want a business phone number on their mobile or personal phones|
|Price||Starts at $34.95 (See more pricing details)||Starts at $39.99 (See more pricing details)||Starts at $29 (See more pricing details)|
Google Voice Features
Check out the list below of some of Google Voice’s features:
- Free Phone Number
- Link to Landline
- SMS via Computer
- Read Voicemail
- Personalized Voicemail Greetings
- Low International Call Rates
- Spam Call Blocker
- Call Screening
- Mobile Apps
Helpful VoIP Software Resources
Small Business VoIP Service: Who Is The Best? — Choosing a telephone provider affects your day-to-day operations and ongoing costs, but we’ve done most of the research for you to help you navigate through the range of providers and make an informed decision. Read this article for a comparison of the six best options for VoIP software.
Things to Consider When Setting up VoIP Phone Service — Check out this article where we looked into how you can choose which VoIP option can help you provide better service to your more valuable customers and expand the ability of your employees to respond to phone calls outside of the office.
VoIP Speed Test — How Many Phones Can Your Bandwidth Support? — When using a VoIP phone service, the quality of your calls and how many lines you can support will largely depend on the bandwidth of your internet connection. Use our VoIP speed test to measure your bandwidth and learn what it means for your business’ ability to effectively support a VoIP phone service.
Google Voice FAQ
Can I use my existing phone with Google Voice?
Yes. Google Voice allows users to link their existing mobile or landline numbers to their Google Voice number.
Do I have to download a specific software to be able to use Google Voice on my laptop?
Users can get Google Voice on their computers via a Google Chrome extension.
When choosing a VoIP software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Google Voice’s popular integrations:
- Google Chrome
- Google Hangouts