Intuit GoPayment is a mobile payment processing tool that allows users to process all major credit and debit cards from anywhere. The system comes with transaction software, a card reader plugin and a mobile application. We compiled Intuit GoPayment reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top mobile payment services, check out our mobile credit card processing comparison guide.
Intuit GoPayment Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of User Reviews
We scoured available reviews online and found that Intuit GoPayment has generally positive ratings. Here’s what we found:
What Intuit GoPayment does well:
Users who recommend Intuit GoPayment liked the seamless QuickBooks integration. This helps businesses better track and manage their finances. Many customers are also impressed with the company’s dedicated phone customer support line.
What Intuit GoPayment does not do well:
Users who gave Intuit GoPayment negative feedback weren’t happy with the PCI-compliance fee – a charge for their non-monthly plan accounts. Also, many customers complain about the company placing holds on large transactions.
Most Helpful Positive User Review
A user who gave a 5-star review said that he has been using the service for four years. He said that the app works well with all his mobile devices and has customizable features that allow him to get the most out of it. Overall he reported that the system is simple to use and easy to manage.
Most Helpful Negative User Review
A user who left a 1-star review said that every payment they received over $1000 was held for being “unexpected activity.” This is quite inconvenient since they are a hardwood flooring company and they always have transactions that cost that much.
Intuit GoPayment Pricing
Intuit GoPayment offers two pricing options. The pay-as-you-go plan has a swiped rate of 2.4% and a keyed-in rate of 3.4% with no monthly fee. The monthly plan has a swiped rate of 1.6% and a keyed-in rate of 3.2% with a monthly fee of $20.
|PCI Compliance Fee|
For more information on miscellaneous fees you may encounter, check out their standard pricing schedule.
If you want to learn more about how credit card processing fees work, read our guide.