Greenhouse Software is an online recruitment platform that includes an applicant tracking system. We compiled user reviews from around the web and determined that Greenhouse Software has mainly positive reviews. We also compared the most common pricing options for small business owners.
Greenhouse Software Customer Reviews
Overall Experience: Good
Ease of Use: Excellent
Customer Service: Excellent
Pricing: Average
Summary of User Reviews
What Greenhouse Software does well:
According to the positive reviews online, users are happy with Greenhouse because the software is efficient enough to let users go through large volumes of candidate data. Some users mentioned that they like how easy it is to keep track of all the information and documentation about candidates. Others like that the software has features like feedback and scorecards that help them decide which candidates are most suitable for the next step in the recruitment process.
What Greenhouse Software does not do well:
According to the negative reviews online, users are not fond of the reports because they cannot be customized. Some said that the software is difficult to set up and requires users to pay Greenhouse for additional support. Others mentioned that it can be difficult to track all of the candidates due to the large amount of information on the platform.
Most Helpful Positive User Review
According to one positive review on G2 Crowd, the user enjoys how easy it is to track all the documentation and information about each candidate. He said it makes it easier to determine whether to move people forward in the recruitment process or not.
Most Helpful Negative User Review
According to one negative review on Software Advice, the user wants to have customizable reports instead of the templated reports Greenhouse offers. The user complained that it requires him to export multiple reports and use other applications to create the comprehensive report he needs.
Other Greenhouse Software User Reviews From Around the Web
Here are a few other resources for finding helpful Greenhouse Software customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| *Average ratings as of September 26th, 2017 | |||
Greenhouse Software Pricing
Greenhouse Software has three pricing plans. They do not publish their prices, but they charge based on the number of employees a company has. According to a third party website, pricing starts at $6,600 per year. The main differences between the plans are the inclusion of advanced features such as power reporting and enhanced security.
| Features | |||
|---|---|---|---|
| Application Tracking | |||
| Structured Interviewing | |||
| Hiring Team Collaboration | |||
| Candidate Experience | |||
| Standard Reports | |||
| Mobile App | |||
| Power Reporting | |||
| Workflows for Scale | |||
| Advanced Data Configuration | |||
| Enhanced Security | |||
| Developer Toolkit |
Greenhouse offers a demo of their product for those who want to see how the product works. For an estimate of the pricing for your business, contact Greenhouse for a quote.
Compare Greenhouse Software Competitors
Not sure if Greenhouse Software is the right recruitment software for you? Check out our comparison of three top recruitment software or check out these other 29 creative ways to find employees.
Leave a Review
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Avni Shah
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Greenhouse is an great applicant tracking system that helps in keeping track of candidates throughout the overall hiring process. It also has an onboarding capability as well. It does a great job in reporting metrics where you can create customized reports of your candidate pipelines and referral sources to name a few. It’s easy to use and an user can schedule interviews seamlessly as it integrates with gmail and outlook. I love how with one click you can share a job posting easily through your social networks. Customer support is also another plus point. You can easily get help through their chat feature. There is no long wait times and support has always been diligent in answering my questions.
In my humble opinion, I think greenhouse has great functionality for our needs. I cannot find fault with the platform. I’ve used many Applicant Tracking System’s throughout the course of my career and feel Greenhouse is easier the best platform in terms of ease of use, report customization, and integrations with background vendors, travel, HRIS systems, etc
The initial issue I had with Greenhouse was the lack of batch scheduling (scheduling multiple interviews) at once when I used it in 2016 but last year they did roll out this feature. The only other thing to mention is the cost. It is on the pricy side but well worth it.
Greenhouse is pretty well known but I wish I knew the metrics of how many similar smaller size companies use it. Also, greenhouse has a lot of tutorials on various topics on using certain features and even host their own conferences, which I didn’t know.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Julia Todorski
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
The product is easy to use and very simple which is great when you are posting many jobs. The work flow is easy for our managers to use.
I have emailed customer service a few times and I have not had a response. Luckily, we have not had any issues, but if we do, don’t know who our contact would be. This is a result of our lead recruiter leaving before getting all of the info needed.
N/A
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Heather Whyte
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
– Completely owns the process from job creation to posting, applications, interviews, and offer.
– The scorecards are my favourite part. It helps build accountability and transparency into the pass/fail world of interviews
– Great customer support
– Good degree of cusomization
– As an HR/People Manager, I can oversee many processes without having to constantly check in with my hiring managers/interviewers.
– It’s expensive
– Mobile version is okay for interviewers, but it’s non-existent for admins
– Can be overly complicated for people who don’t regularly use it.
You need to put in a lot of upfront effort to set processes up properly
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
David Carter
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
1 – Automating and streamlining the hiring process.
2 – Templates
3 – Onboarding
4 – Integration
5 – Intuitiveness
Articulating the value of the platform.
Sourcing, we use Linkedin and other systems for sourcing candidates.
How well a job it does in automating and streamlining the hiring process.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Sean Kelley
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
They are able to automate with a lot of the other systems we use, such as, DoucSign, Google Calendar and etc.
Their CRM function needs a lot of work – not the greatest at delegating and moving candidates around. The CRM needs to be a single source of all candidates, but it needs work in their search engine.
What new products and initiatives are they pushing out. When I look at innovating, it seems like Lever, their main competitor, is driving more business and thinking ahead of the plan when it comes to recruiting.
What is Greenhouse doing differently than what it was doing 2 years ago?
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.