Gryphon Networks is a sales performance management platform that provides phone-based services, such as mobile and softphone apps, click-to-dial, dial-in and Private Branch Exchange (PBX) access, and more. It also offers cloud services, dashboard analytics and audit, consulting and professional services, and TCPA and DNC compliance products. In this article, we cover user reviews. Ready to try Gryphon Networks? Request a demo.
What Gryphon Networks Does Well
Users who gave Gryphon Networks a positive review like that the platform is intuitive and simple to use even for new users. Others commended the analytics and reports that it generates as they provide a lot of essential and detailed data which can easily be accessed and interpreted.
One user who gave Gryphon Networks a positive review on G2 Crowd commented that the software is easy to use and enables them to track their activity and view their results. He added that they are able to quickly and conveniently access real-time statistics of their calls’ effectivity.
What Gryphon Networks Does Not Do Well
Users who gave Gryphon Networks a negative review complained that they encounter bugs and glitches when using the platform. Others experience issues with its calling feature, which includes call disconnections, dial pad failure, and more.
One user who gave Gryphon Networks a negative review on G2 Crowd mentioned that he experiences system glitches, which make it improbable to connect a call. He added that he’s been yelled at by their customers numerous times because of the call disconnections.
Gryphon Networks Pricing
Gryphon Networks’s pricing is not readily available on its website. However, according to a third-party site, the estimated price of their subscription plan starts at $50 per user per month.
Ready to try out Gryphon Networks? Request a demo.
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Gryphon Networks Features
Check out the list below of some of Gryphon Networks’ features:
- Call Tracking and Recording
- Location Generation
- Prospect Data Recording
- Dashboard Analytics and Audit
- Consumer Preference Management
- TCPA and DNC Compliance
Gryphon Networks FAQ
Does Gryphon Networks allow users to access their platform using mobile devices?
In what industries does Gryphon Networks work best?
Here is a list of some of Gryphon Networks’ popular integrations:
- ShoreTel Sky
- TouchTone Communications
- PowerNet Global