Gusto is a payroll software that allows users to streamline their payroll, track work hours, manage employee benefits, and compute payroll taxes. Its features include unlimited payroll management, reimbursements, salary deductions, reports, and more. In this article, we cover Gusto reviews and pricing. Ready to try Gusto? Get a free trial.
Gusto pricing is based on three plans: Core ($39 base fee + $6 per user, per month), Complete ($39 base fee + $12 per user, per month), and Concierge ($149 base fee + $12 per user, per month). The main difference between the plans is access to premium features such as time-tracking, time-off requests, and an employee directory.
Gusto also offers benefits and insurance add-ons such as health benefits, 401(k) retirement plans, workers’ compensation insurance, and 529 College Savings plans.
Adding health benefits and workers’ insurance is free. However, the 401k retirement plan has a $500 setup fee and costs $8 per participant per month and $40 per month minimum. The 529 College Savings plan, on the other hand, has no setup fee, but costs $6 per participant per month and $18 per month minimum.
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Summary of Positive Gusto Reviews
Users who gave positive Gusto reviews said that it is user friendly and easy to use—even for people who have no experience using a payroll management software. They also like the accurate tax computations and outstanding customer support.
“Gusto makes running payroll and payroll taxes easy, clear, and not a big deal. Starting to use a payroll service seemed like a daunting challenge to me, but Gusto makes it a breeze! Its customer service has always been amazing, fast, and friendly! I love Gusto!”
Summary of Negative Gusto Reviews
Users who gave negative Gusto reviews complained about occasional system glitches. Others said that it has steep pricing plans. It is notable, however, that negative reviews are rare and users really like the software in general.
“Gusto can be glitchy when uploading hourly employee pay data. It can also be glitchy when updating pay rates during a pay cycle. You also can’t get too detailed when building time-off policies.”
—Brittany Ann Martin
Check out the list below of some of Gusto’s features:
- Automated payroll filings and tax payments
- Unlimited payrolls
- Direct deposit
- Multiple state access
- Hourly and salaried employees
- Net-to-gross calculations
- Contractor payments
- Payroll reports
- And more
How does Gusto ensure correct tax computations?
When the annual federal and state tax returns are filed, the Internal Revenue Service (IRS) will determine the tax liability of an employee. In order to give employees proper tax returns, employers must input the numbers as accurately as possible to avoid any undue penalties for their employees. If this is a clerical error on Gusto’s part, the user should contact them on their support page.
Does Gusto automate tax filings?
Gusto only automates the calculations, amendments, deductions, garnishments, and disbursements of taxes. They do not, however, automate the filing of taxes. These should be done personally by the business owner or their accounting firm. Users may print out the updated tax forms with all of their calculations, and they can manually check them before submitting them to the IRS.
Here is a list of some of Gusto’s popular integrations: