Guusto is a human resource tool that helps companies retain their top talent and increase productivity through its employee recognition programs. It also offers solutions for business development and customer loyalty. This article covers Guusto reviews and pricing. Ready to get started? Sign up for free.
Guusto pricing depends on three subscription options: Free, Premium ($3/team member/month) and Preferred (custom priced). The main difference between the plans is access to premium features such as nominations leaderboard, phone support, and a dedicated account representative. All packages include international rewards, custom branding, unlimited chat and email support, and reporting.
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Summary of Positive Guusto Reviews
Users who gave positive Guusto reviews said that it is an efficient platform in streamlining their rewards and recognition programs. Many like its intuitive interface, as well as its analytics and reporting features. Some appreciate its responsive and helpful customer support team.
One user who gave Guusto a positive review on Capterra said that the system is easy to learn and use. He particularly likes its ability to schedule gift card delivery and the ease of pulling reports. He also shared that the company representatives are professional and reliable. Overall, he mentioned that it has made their employee recognition program much more efficient.
Summary of Negative Guusto Reviews
As of the date this article was written (Oct. 30, 2019), there are not a lot of recent negative Guusto reviews online. However, some users wished for more customization options. Others would like to see more integrations with third-party systems in the near future.
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Check out the list below of some of Guusto’s features:
- Mention management
- Peer-to-peer recognition
- Performance management
- Recognition tracking
- Rewards catalog
- Social recognition
- And more
Does Guusto offer refunds?
No. All sales are final. Users may not return, cancel, or redeem for cash any gift after it is purchased. Guusto advises users to carefully review their selection prior to placing an order for a gift.
How does Guusto secure its customer’s data?
Guusto employs commercially reasonable security measures to protect data and seek to partner with companies that do the same. Personal information is stored on a secure server that only selected personnel and contractors have access to.