GymMaster is an end-to-end health club management solution that enables users to run the various aspects of their gym business. It allows users to manage their members, schedule classes, monitor billings and finances, and communicate with their clients. In this article, we cover user reviews and pricing. Ready to get started with GymMaster? Request a demo.
What GymMaster Does Well
Users who gave GymMaster a positive review said that the program allows them to monitor their members’ billing status efficiently. They also commended the email automation feature that helps them engage with their members better.
One user who gave GymMaster a positive review on Capterra said that the software makes it easy to keep track of their members’ billing status. He shared that the system automatically deactivates the access of those who haven’t paid their dues yet, allowing them to stay on top of their fee collection. He also noted the convenience of being able to access the app from any device, be it desktop, smartphone, or tablet.
What GymMaster Does Not Do Well
As of the date this article was written (02/12/19), there are not a lot of negative reviews about GymMaster online. Some users reported experiencing a slight learning curve. They also suggested expanding its integrations to accommodate other billing programs.
One user who gave GymMaster a positive review on Capterra said that his team experienced some difficulty setting up the program and that it took them some time to familiarize themselves with the system. However, he shared that the support team has been consistently helpful in answering all their queries.
GymMaster offers four paid plans: Studio ($85/location/month), Standard ($99/location/month), Professional ($189/location/month), and Enterprise (custom priced). The main differences between the plans include the number of current members and the access to premium features such as single door access, marketing tools, inventory, and POS.
Current members are individuals with ongoing and fixed term memberships. Casual visits, concession passes, prospects, and past members are not included in the count.
Ready to get started with GymMaster? Request a demo.
Check out the list below of some of GymMaster’s features:
- Membership Management
- 24/7 Access Control
- Integrated Billing
- Email Marketing
- Appointment Scheduling
- Online Signups
- Inventory Management
- Xero Integration
How does GymMaster improve the quality of customer experience of gym members?
GymMaster has a member portal that enables members to manage their own profile and bookings. Through the site, they can schedule classes, update their profile, provide their billing and payment details, view their measurements and fitness progress, and provide feedback to the management.
How can GymMaster help owners engage with their customers better?
GymMaster enables gym owners to send targeted SMS and emails to members to ensure that they are properly informed and notified of any fitness center updates. It also allows them to distribute marketing emails, SMS notifications, and reservation reminders.