Harbortouch is a POS system designed for restaurants and retail stores. Its features include payment processing, cloud-based reporting, employee management, and more. We compiled available Harbortouch user reviews online and found that it has a mix of positive and negative ratings. We also shared its available pricing options.
Summary of Harbortouch Reviews
What Harbortouch does well:
Users who gave Harbortouch a positive review like how the system is so intuitive to use. They also said that it is easy to train their staff on how to operate the software. Great system customizability was also cited.
What Harbortouch does not do well:
Users who gave Harbortouch a negative review said that it didn’t quite deliver on its promises — complaining that most of the independent sales agents Harbortouch hired to sell their products were not transparent enough with the inclusions of the packages. They also complained about billing and renewal problems.
Most Helpful Positive User Review
“It has a multitude of reports that are very helpful with inventory control and projections for buying or reordering.”
Most Helpful Negative User Review
A reviewer who left a negative review of Harbortouch on Capterra said that the software is unreliable and did not live up to their contract. She said she is randomly given price increases when she has an existing 3-year contract. She added that she was automatically renewed for another three years without notice, which she only found out when she tried to cancel the service. She also said that the software is very expensive with inconsistent customer service depending on the representative you get on the phone.
Harbortouch has two subscription plans: Echo POS ($29/month) and Elite POS ($49/month). The main differences between the plans include the size of the equipment’s touch screen display, as well as access to premium features such as online ordering and reservations, tableside ordering, custom program, and on-site installation by a Harbortouch representative.
Restaurants, Bars, Salons
Check out the list below of some of Harbortouch’s features.
- Cash Drawer
- Receipt Printer
- Module-based Software
- Cloud-based Reporting
- Cloud-based POS Management
- EMV Support
- Apple Pay Support
- Android Pay Support
- Comprehensive Training
- And more
Helpful POS Software Resources
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Can I try or demo the software for free?
Yes. You can sign up for a 30-day free trial or request for a demo here.
What do I need to avail of online ordering?
Aside from your own website, you need to have Harbortouch’s hospitality software installed, along with the most recent version of Lighthouse (Harbortouch’s internet-based back office management system).
Overview of Harbortouch Video
The video below is a demo of Harbortouch’s Elite POS in action.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Harbortouch’s popular integrations.