Heap Analytics is a web and iOS software that enables users to capture client activity in terms of website clicks, page views, form submissions, and more. The platform has an easy-to-install code for website owners to use in order for them to start monitoring their visitors’ online behavior. In this article, we cover user reviews and pricing. Ready to try Heap Analytics? Get a free trial.
What Heap Analytics Does Well
Users who gave Heap Analytics a positive review commented that the tool is easy to use and that its installation is simple. Others said that the app offers a lot of powerful features, which opens countless opportunities to its users and enables them to make better business decisions.
“Heap offers a really, really robust tool to aggregate and centralize mobile, web, and app data from many different sources all in place, with TONS of functionality. You can build all different kinds of custom views and dashboards to get insight into your users at every stage of their experience.”
– Justin Angelson
What Heap Analytics Does Not Do Well
As of the date this article was written (10/15/18), there are not a lot of negative user reviews online. However, some users wish that Heap Analytics has better tutorials on how their users can implement its toolset into their daily and weekly workflows.
One user who gave Heap Analytics a negative review on G2 Crowd said that the software is best used by those who have an IT background. He shared that for those who are less tech-savvy, there may be a steep learning curve.
Heap Analytics Pricing
Heap Analytics has a free plan and two paid subscription options: Lite ($299/month) and Enterprise (customized pricing). The main differences between the plans are the numbers of sessions per month and user licenses, length of data history, and quality of support included.
Ready to try out Heap Analytics? Get a free trial.
Heap Analytics Features
Check out the list below of some of Heap Analytics’ features:
- Retroactive stats
- Direct data access
- Data capture
- Conversion funnel creation
- Real-time insights
- Custom event tracking
- Event visualizer
- Custom user property assignment
- Retention reporting
Heap Analytics FAQ
Who uses Heap Analytics?
How can I get more than 5,000 free sessions per month?
Here is a list of some of Heap Analytics’ popular integrations: