Homebase is an employee scheduling software designed to help businesses reduce schedule errors and no-shows. It features automated scheduling, calendar management, shift scheduling, time tracking, integrations with select POS providers, and more. We compiled user reviews from around the web and determined that Homebase has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
Homebase Customer Reviews
Ease of Use: Average
Customer Service: Good
Pricing: Good
Summary of User Reviews
What Homebase does well:
Users who recommended Homebase said that it makes creating and coordinating schedules, tracking employee times, and verifying payroll hours much easier. Customers also said that it is reasonably priced and that the support team is responsive.
What Homebase does not do well:
Users who gave Homebase critical feedback said that the program is not user-friendly for everyone and that it can be a bit confusing to set up.
Most Helpful Positive User Review
A user who gave Homebase a positive review on Capterra said that it has helped keep an accurate account of employee shifts and work hours. He also reported that the program makes their payroll system more efficient. He mentioned that the support team is helpful and that the software is cost-effective.
Most Helpful Negative User Review
A user who gave Homebase a critical review said that it is not the easiest app to learn. While the system works for their team, it can be a little confusing to use at first.
Homebase Pricing
Homebase offers four plans, with prices ranging from $0 to $29.95+ per month per location. The main difference between plans is the availability of advanced tools like mobile GPS timeclock, manager logbook, auto-scheduling, and more.
| Cost Per Month Per Location | ||||
| Scheduling | ||||
| Time Tracking | ||||
| Reporting | ||||
| Mobile Apps | ||||
| Mobile GPS Timeclock | ||||
| Manager Logbook | ||||
| Timesheet Approvals & Restrictions | ||||
| Auto-scheduling | ||||
| API Access to Plug Into Outside Systems | ||||
| Dedicated Account Management |
The system can help you manage your team from your computer or smartphone. Your employees can check their schedule, trade shifts, message the team, request time off, and even estimate their pay.
Compare Homebase Competitors
Not sure if Homebase is the right employee scheduling software for you? Check out our comparison of the best employee scheduling software.
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Kirk Jansons
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Simplicity! And customer service! Great app and when I’ve got issues they are resolved quickly.
As of yet, nothing I can think of.
It seems that it is pretty straightforward software. With that said it’s hard to think of anything I would of liked to have known?
Nothing, I’m a happy customer.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Graham Roy
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Homebase has created an easy software platform that employers can use to create schedules and track employee time. Employees can readily see their schedule and make shift change suggestions amongst themselves before getting approval from a manager. The software truly makes the scheduling process work smoothly for both supervisor and employee.
Homebase also contains options for users to get more information and functions on a tiered basis, which sets it apart and above scheduling companies that charge based on the number of employees.
I din’t experience any major shortcomings while using the software because it ran with my POS, Clover. However, Homebase should broaden its partner base so that users of other POS software can take advantage of its features.
I wish I had known about it sooner in my time running a business.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Karon Ohm
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
My time spend on scheduling is a fraction of what it was before using Homebase. Homebase allows me to have one centralized location for wages, manager notes, time off requests and availability notifications. We can monitor sales vs. labor costs and make real time adjustments. The employee interface via the app is very user friendly. Homebase does a good job keeping up with various platforms and updates. I do like the fact that I can easily adjust a time card from my iPhone when a staff member works off-site or forgets to clock out. I can easily monitor who & when staff clocks in/out even when I am offsite.
I do wish that the app interface for a manager would allow easier changes to be made to the schedule. Sometimes the app will freeze when trying to save a change to the schedule on my iPhone. However I do not have any issues with the web based app.
I can not think of anything I wish I had known. The only comment I can make is that I am happy they have different tiers for pricing. The fact they offer a free version via CLOVER is wonderful, I was able to take it for a “test drive” prior to purchasing.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.