Hostaway is an integrated property management software designed for vacation rental properties. It enables users to track direct reservations, automate tasks, accept online payments, generate reports, and more. In this article, we covered user reviews. Ready to get started with Hostaway? Visit its website.
What Hostaway Does Well
Users who gave Hostaway a positive review said that it enables them to quickly organize and gather guest information. They also commended its organized and straightforward dashboard that lets them easily access its functionalities. Customer support was also cited as exceptional.
One user who gave Hostaway a positive review on Capterra said that its simple design enables him to efficiently streamline his property management tasks on the platform. He also said that its customer support team is responsive and very quick to address his concerns.
What Hostaway Does Not Do Well
Users who gave Hostaway a negative review reported experiencing glitches in its payment processing feature. Some users also reported stability issues and slow loading speeds when navigating the program.
One user who gave Hostaway a negative review on Capterra suggested improvements on its payment processing feature which doesn’t perform as expected. However, he said that after raising this issue with the customer support team, the bug was addressed within a week.
Hostaway doesn’t publish its pricing plans online. Services from similar companies usually cost around $10 to $35/month for basic services, while more extensive ones cost around $50 to $100+/month. Factors that affect pricing include the number and size of the property, maintenance costs, and the network of sites where the ad will be posted.
Ready to get started with Hostaway? Visit its website.
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Check out the list below of some of Hostaway’s features:
- Multiple Booking Channel Management
- Unified Inbox
- Automated Replies
- Message Templates
- Pricing Tools
- Task Management
- User Management
- Guest Information Management
- Stripe Integration
- Direct Booking Website
What booking channels can be managed using Hostaway?
Hostaway provides users with a unified inbox that enables them to manage the following booking channels: AirBnB, VRBO, TripAdvisor, Wimdu, Booking.com, FlipKey, 9Flats.com, HomeAway, Expedia, and Owners Direct. It also allows users to advertise property content such as photos, listing information, and locations.
Can Hostaway help users determine competitive nightly rates for their properties?
Yes. Hostaway provides users with a pricing tool that enables them to push optimal prices across all their booking channels. It takes into account a channel’s average rates and the minimum length of stay.