HostGator is a web hosting service provider for SMEs which offers unmetered bandwidth and 99.9% up-time. It is a global provider for shared, reseller, Virtual Private Server (VPS), dedicated web hosting, and other related services. In this article, we cover user reviews and pricing. Ready to try HostGator? Contact their support team for more information.
What HostGator Does Well
Users who gave HostGator a positive review commended the company’s great customer service and their availability whenever users need help. Some others also like their service’s affordability and ease of use.
“Customer support is typically top notch, and they adjust their plan offerings for your specific needs. If you ever find out versions of platforms aren’t most current, which is typically the case if they feel the newest version isn’t stable enough, they will still push your account forward if you need it.”
—Charly Paz
What HostGator Does Not Do Well
As of the date this article was written (10/22/18), there are very few up-to-date negative HostGator reviews online. However, those who left reviews mentioned that they want to get a notification if the site will undergo system maintenance.
“I didn’t have any issues which weren’t quickly resolved. I had a maintenance outage which I wasn’t notified for in advance, but it was brief (20 minutes). It only impacted a site with a forum, as the others held up due to caching.”
—Jim Reamer
HostGator Pricing
HostGator offers three paid subscription options: Hatchling (starting at $2.75/month), Baby (starting at $3.95/month), and Business (starting at $5.95/month). The main difference between the plans is the number of domains that can be hosted, as well as the inclusion of SEO tools, a dedicated IP, and a positive SSL.
| Plans | ($/Month) | ||
|---|---|---|---|
| Hatchling | |||
| Baby | |||
| Business |
*Prices shown above apply to only the first term.
All plans include unmetered bandwidth and 24/7 phone, email, and live chat support.
Ready to try out HostGator? Contact their support team for more information.
Top Web Hosting Pick from Fit Small Business
Best Free Web Hosting Services in 2018 — In this guide, we explored all the best free web hosting options, including completely-free services like Freehostia, and low-cost providers with free bonuses like Bluehost.
HostGator Features
Check out the list below of some of HostGator’s features:
See Features
HostGator FAQ
Can I transfer my existing website to HostGator?
See Answer
Can I downgrade or upgrade my plan at any time?
See Answer
Popular Integrations
Here is a list of some of HostGator’s popular integrations:
View Integrations
HostGator Alternatives
Not sure if HostGator is the right fit for you? Read our reviews of all top web hosting providers or check out one of these three HostGator competitors.
 |  |  |
Leave a Review
You must be logged in to post a review or reply. Click the "Log in With LinkedIn" button below to connect instantly and post your review.
Logan Wise
Review SourceOrganic
HostGator offers packages that make web hosting easy for low to moderately technical individuals – especially if you want to run WordPress. The company also runs sales periodically so it’s easy to find discounted pricing.
Customer service, like many hosting companies, tends to get bogged down. HostGator’s shared hosting means the servers can be slow. Tech savvy individuals can find a better cost to performance ratio elsewhere.
HostGator’s hosting is a great option for a new business, but I would migrate to enterprise solutions as the business scales up.
Fillipe Neyl Walecki
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
If you are looking for quality hosting service, HostGator is a great choice! They deliver what you pay for, offering excellent uptime and email service.
You can find other hosts which offer more speed and performance, but not likely for the same price.
Sometimes the support answer time is not so fast (several hours or next day).
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Mohammed Anzil
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
We are using HostGator since 2012 and should say that we are extremely satisfied with the performance. HostGator has excellent uptime and even offers a 99.9% uptime guarantee. In the last 6 months, our web server never went down.
Their speed isn’t good compared to similar services like Bluehost or Digital Ocean. Also, Hostgator should increase their Customer service. Sometimes, we have to wait more than 15 minutes to get connected with the Customer Care executive.
If you are just into the business, Hostgator shared hosting option is just great for you. It’s not for people who are truly serious business like high eCommerce sites or similar.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Jose Rafael Tremont Pirela
Review SourceOrganic
Hostgator offers different plans for domain and shared web hosting, which is quite good, since you can choose according to your needs, it provides us with an unlimited website and unlimited space to cater to our large number of clients.
The price is a problem for me, since I think it’s a bit more expensive than Godaddy and BlueHost. Restoring everything I feel is good to go.
We, as a team, work on several websites, so we need to host several websites in an economical and simple way. Our customers usually request unlimited email accounts for their team members, which we can easily obtain
Edward McCallister
Review SourceOrganic
HostGator represents a solution in all senses because it manages very well the behavior that a web page can have and how it can be active for each one of the clients that try to access it. HostGator is stable and that is something that I like very much because it represents solutions and represents that each of the employees will have access to information on the website. I would continue to always choose HostGator for web storage, because I like its operation.
I do not have any complaints, the truth is that HostGator is perfect both in security and in customer control because it has the capacity to control the capacity that a web page can have without having to make so much effort in controlling the quality of the user. The prices are fully accessible and appropriate for any company that is interested in the hosting service.
HostGator gave me what I wanted at that time and until today, it has helped me a lot to control what kind of people can access my web page, HostGator is a solution in every way.