HostPapa is a web hosting provider for small businesses. We compiled HostPapa reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
HostPapa Customer Reviews
Summary of HostPapa Customer Reviews
We scoured hundreds of available reviews online and found that HostPapa has very positive ratings. Here’s what we found:
What HostPapa does well:
Users who recommend HostPapa said that they liked the service’s great customer service, ease of use, and its affordability. A lot of users seemed to be really happy with HostPapa and mostly gave high or perfect ratings.
What HostPapa does not do well:
A few users who left negative reviews mentioned that they experienced some issues with their email accounts and down times with their website. It is notable, however, that negative reviews on HostPapa were rare and most users really liked their services in general.
Most Helpful Positive Review
A user who left a positive comment on the web hosting review site, Who Is Hosting This, said that when he first discovered HostPapa, he couldn’t believe that they were offering all the important web hosting features at very low prices – as compared to other web hosting providers in the market. He signed up even though he was initially suspicious that there might be a catch for the low price such as bad performing websites and slow customer support. However, he shared that he didn’t experience any of these issues and is very satisfied with the quality of service he gets from HostPapa.
Most Helpful Negative Review
A user who left a negative review on Host Advice said that when his website experienced some glitches, it took HostPapa days to respond and address his query even after promising that they would look into the issue within a couple of hours. He also mentioned that the customer support wasn’t great as you mostly speak with customer service representatives who don’t have the necessary technical knowledge to provide help.
HostPapa Reviews From Users Around the Web
Here are a few other resources for finding helpful HostPapa reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 28, 2017|
HostPapa has three shared hosting subscription options ranging from $3.95 to $17.95 per month depending on the type of plan and duration of contract. As of this writing, the Starter and Business Plans are the same price due to an ongoing promotion.
|Pricing for a 12-month contract|
|Pricing for a 24-month contract|
|Pricing for a 36-month contract|
|Accelerated Speed Performance|
The main differences between the plans are the number of websites that can be hosted, data storage, email accounts and the kind of website builder included.
Higher priced plans include unlimited websites, storage and email accounts.
Other great features that all three plans can enjoy include over 200+ free app integration such as WordPress and Joomla, high performing servers, 24/7 multilingual email and chat support, as well as unlimited bandwidth.
Best Pricing For Small Businesses
For businesses with only 1 or two websites to host, the Starter Plan is a great option since it provides fundamental features that are typically only available with higher priced plans. This includes 100GB of storage, unlimited bandwidth, 100 email accounts, and a website builder for beginners.