Hostwinds is a web hosting provider for small businesses. The company claims that they provide web hosting services fit for enterprises but with pricing for small companies and startups. We compiled Hostwinds reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
Hostwinds Customer Reviews
Summary of Hostwinds Customer Reviews
We scoured hundreds of available reviews online and found that Hostwinds has mainly positive ratings. Here’s what we found:
What Hostwinds does well:
Users who recommend Hostwinds said that they really liked the service’s fast and optimized website performance. A lot of users also raved about excellent customer support.
What Hostwinds does not do well:
Users who left negative reviews cited that with Hostwinds there are delays in responses with customer support for users not based in the US. A lot of users complained about being charged for services they didn’t ask for.
Most Helpful Positive Review
A user who left a positive review on the review site, Who Is Hosting This, said that he has been with Hostwinds for years and the one thing he’s most happy about is uptime. He claims that he has never experienced downtime using Hostwinds in the duration of using their services. He also mentioned that support is very fast, citing one instance when he only had to wait for 5 minutes before someone from the customer support responded and only 30 minutes for the issue to be resolved. He recommends their shared hosting services but also advises users with large web applications to consider their VPS or dedicated servers instead.
Most Helpful Negative Review
A user who left a positive review on Who Is Hosting This said that he finds Hostwinds very helpful but didn’t appreciate that they automatically upgraded him to different levels of VPS for three consecutive months without alerting him and just said that he had a “resource overuse.” While it helped maintain the performance of his website, he had to shoulder unexpected costs without him knowing prior to receiving the bill.
Hostwinds Reviews From Users Around the Web
|*Average rating as of date article was written: June 30, 2017|
Hostwinds has three pricing options ranging from $3.50 to $8.50 per month depending on the type of plan and the duration of contract.
|Pricing for a 3-month contract|
|Pricing for a 6-month contract|
|Pricing for a 12-month contract|
|Pricing for a 24-month contract|
|Pricing for a 36-month contract|
|Free Dedicated IP address|
The main difference between the plans is the number of websites that can be hosted. All other main website hosting features such as a free dedicated IP address, unlimited disk space, unlimited bandwidth and unlimited email accounts are included in all accounts.
All plans include live chat, email and phone support.